Tech Service Desk Specialist – Desktop & Office Apps
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-08-31
Listing for:
City of Columbus
Full Time
position Listed on 2026-08-31
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Technical Support
Job Description & How to Apply Below
The City of Columbus is seeking an entry-level IT service desk technician to provide first-line desktop hardware and software support to end users. You will handle calls, chats, and emails, log tickets, prioritize issues, and use remote tools to diagnose problems.
Responsibilities include supporting Microsoft Office, password resets, and basic user account assistance. The role involves data entry, reporting, and potential project support; exam-based hiring process applies.
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