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Tech Support Specialist: Customer-First Troubleshooter
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-09-02
Listing for:
KPA
Full Time
position Listed on 2026-09-02
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
KPA is hiring a Technical Support Specialist in the United States to assist customers with KPA software applications. You will troubleshoot issues, escalate when needed, and document all communications in our ticketing system.
You will help guide clients and partners toward effective resolutions, maintain high service levels, and participate in ongoing training for new products to become a trusted voice in customer issue resolution.
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