Sr Infrastructure Engineer Dynatrace

Infrastructure Engineer Sr / Principal - Enterprise Observability & Monitoring Engineer (Dynatrace)

Job Summary

Client is seeking an experienced Enterprise Observability and Monitoring Engineer to serve as a subject matter expert for enterprise monitoring technologies including Dynatrace and related monitoring platforms. This position is responsible for the design, implementation, administration, enhancement, and operational support of their enterprise monitoring ecosystem.

The engineer will partner with application, infrastructure, cloud, cybersecurity, and operations teams to deliver proactive monitoring, performance management, automation, and observability solutions across critical business applications and infrastructure.

This role requires strong technical expertise, excellent communication skills, and the ability to translate business requirements into actionable monitoring and observability strategies.

Key Responsibilities

Enterprise Monitoring & Observability

• Administer and support Dynatrace enterprise monitoring environments.
• Design and implement monitoring solutions for business-critical applications and infrastructure.
• Develop standards for monitoring, alerting, dashboards, and operational observability.
• Continuously improve enterprise monitoring coverage and accuracy.
• Tune alerting thresholds and event correlation to reduce false positives while ensuring timely incident detection.
• Support enterprise observability initiatives across on-premises, cloud, and hybrid platforms.

• Deploy and administer Dynatrace One Agent technologies.
• Onboarding large scale applications
• Monitor application health, service dependencies, user experience, and transaction performance.
• Support Real User Monitoring (RUM) and Synthetic Monitoring implementations.
• Analyze application performance issues and identify performance bottlenecks.
• Provide end-to-end visibility across application ecosystems.

• Monitor Windows, Linux, VMware, Open Shift, and cloud-hosted environments.
• Support monitoring for databases, middleware, network infrastructure, storage systems, domain services, load balancers, and enterprise applications.
• Assist infrastructure teams with capacity planning and performance optimization.
• Proactively identify monitoring gaps and service risks.

• Develop custom monitoring solutions and Dynatrace Extensions 2.0.
• Create and maintain custom SQL, Oracle, and enterprise application monitoring extensions.
• Build dashboards, metrics, health checks, and alerting policies.
• Automate monitoring deployment and configuration processes.
• Support infrastructure-as-code and configuration management initiatives where applicable.

• Participate in major incident response and war room activities.
• Perform root cause analysis for application, infrastructure, and monitoring-related incidents.
• Provide monitoring expertise during outage investigations.
• Develop corrective actions and preventative monitoring improvements.

• Support integration between Dynatrace, Service Now, and enterprise event management platforms.
• Define monitoring requirements needed for automated incident creation.
• Assist with event correlation, CI alignment, and ticket automation workflows.
• Partner with operations teams to improve incident response processes.

• Support monitoring solutions for AWS, Azure, SaaS, containerized, and microservices-based applications.
• Deploy and support Active Gate infrastructure.
• Assist application teams with onboarding modern cloud workloads into enterprise monitoring platforms.
• Support SSO, authentication, synthetic transaction monitoring, and end-user experience monitoring.

• Consult with application owners and infrastructure teams regarding monitoring requirements.
• Lead onboarding activities for new applications and services.
• Conduct monitoring requirement workshops and technical discovery sessions.
• Provide guidance and best practices across the enterprise.

• Maintain monitoring architecture documentation, procedures, and standards.
• Support NERC/CIP and other regulatory monitoring requirements.
• Participate in change management, CAB reviews, and operational governance processes.
• Develop and maintain operational runbooks and support documentation.

Required Qualifications

Education

Bachelor's Degree in Computer Science, Information Technology, Information Systems, Engineering, or related technical field; or equivalent work experience.

Experience

• 5+ years supporting enterprise monitoring or observability platforms.
• 5+ years supporting large-scale enterprise infrastructure environments.
• Experience administering Dynatrace or comparable monitoring solutions.
• Experience working in regulated…