Solutions Architect, Information Security

Overview

About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide.
About Express
Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.comonline

store and the Express mobile app.
About Bonobos
Our Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 50 Guideshop locations and at  Our Guide shops are in-real-life stores that deliver one-on-one service and expert fit advice.

Don't think traditional retail, Bonobos is something you haven't seen before.

Columbus Corporate Headquarters

POSITION OVERVIEW

The Solutions Architect is a hands-on member of the Information Security team responsible for designing, implementing, securing, supporting, and improving enterprise technology solutions. This is not a design-only position; the role requires direct technical ownership from planning through post-production support.

Reporting to the Director, Information Security & Governance, this role implements the Director's technology roadmap across infrastructure, security, applications, integrations, cloud platforms, and enterprise systems. The Solutions Architect translates approved priorities into scalable, secure technical solutions that align with standards, timelines, and business objectives.

The role works across all requisite business technologies, including cloud compute providers, business- and customer-facing applications, brick-and-mortar stores, networking and infrastructure platforms, leading-edge security tools, vendor integrations, and other ancillary systems. Success requires close collaboration with E-Commerce, Dev Ops, Security, Network & IT teams, vendors, and business stakeholders to maintain a reliable, secure, scalable technology environment.

KEY RESPONSIBILITIES

• Execute the Director's roadmap by translating approved priorities into technical plans, implementation tasks, system changes, KPIs, and operational improvements.
• Design, build, secure, and support enterprise solutions across infrastructure, applications, integrations, cloud, on-premises, vendor-hosted, and hybrid environments.
• Serve as a hands-on technical contributor across the solution lifecycle, including analysis, architecture, design, configuration, development, testing, deployment, production support, and optimization.
• Support and enhance enterprise platforms via AI integration, automation, playbook design and creation.
• Perform implementation tasks such as environment setup, system configuration, platform integration, data flow validation, access control implementation, automation, upgrades, patching, and release support.
• Function as a working member of the Information Security team by contributing to daily operations, project execution, incident resolution, system improvements, KPI monitoring, and technology planning.
• Define, implement, and enforce technical standards, security controls, architecture patterns, integration practices, and operational procedures.
• Partner with business stakeholders, technical teams, vendors, and security resources to clarify requirements, shape solution designs, plan implementations, and resolve issues.
• Research, evaluate, recommend, and implement technologies, tools, platforms, and process improvements that support the Information Security roadmap.
• Lead or support troubleshooting, root cause analysis, performance tuning, remediation, stabilization, and support escalation.
• Lead and support security and infrastructure initiatives, including access management, vulnerability remediation, system hardening, monitoring, compliance, disaster recovery, and operational resilience.
• Create and maintain project plans, technical specifications, architecture diagrams, implementation plans, status updates, risk and issue logs, work estimates, runbooks, and support documentation.
• Resolve system issues, recommend practical solutions, assess risk and effort, support business continuity, and drive continuous improvement in performance, security, efficiency, scalability, and supportability.
• Responsible for data inventory, classification, and control design/implementation and monitoring across the enterprise data stores

REQUIRED EXPERIENCE & QUALIFICATIONS

• Education:
  
  Bachelor's Degree in Computer Science, Information Systems, Engineering, Cybersecurity, Mathematics, or equivalent work experience.
• Requires 7 to 10…