Senior Data Analyst, Key Accounts

We are seeking a highly analytical and collaborative Senior Data Analyst to support a strategic Key Accounts organization across multiple business units throughout North America. This role is ideal for a data-driven professional who enjoys transforming complex information into actionable business insights and helping organizations make informed decisions that drive growth.

As a strategic partner to sales and business leadership, you will be responsible for developing reporting frameworks, managing performance metrics, improving business processes, and delivering analytics that support key account strategies. You will serve as the bridge between technical data and business decision-making, creating dashboards, automating reporting processes, and identifying opportunities to improve operational effectiveness and customer engagement. This position offers the opportunity to work cross-functionally with sales & operations leadership teams to enhance performance, streamline processes, and support strategic initiatives.

Partner with sales and business leaders to develop key account strategies, performance metrics, and measurement frameworks. Translate complex data into meaningful business insights that support decision-making and organizational objectives. Develop executive-level presentations and visualizations that communicate trends, opportunities, and business performance. Identify operational gaps and growth opportunities through data analysis and reporting. Support the implementation of cross-functional initiatives designed to improve processes, consistency, and organizational effectiveness.

Provide guidance, training, and support to business users on reporting tools, analytics processes, and performance management practices.

Design, develop, and maintain interactive dashboards and reporting solutions that provide actionable insights. Enhance and automate recurring reports and performance measurement tools. Establish scalable data collection processes and KPI frameworks to standardize business reporting. Gather, manage, and analyze data from multiple sources, including ERP, CRM, business intelligence, and database systems. Analyze trends, patterns, and key performance metrics using statistical and analytical techniques.

Develop and manage automation solutions to improve reporting accuracy, efficiency, and data quality. Provide ad hoc reporting, technical support, and analytical expertise to business stakeholders as needed.

Support contract and pricing-related reporting, tracking, and compliance measurement activities. Develop tools and dashboards that improve visibility into contract performance and operational execution. Collaborate with internal stakeholders to improve business processes and ensure consistent implementation of strategic initiatives. Monitor and report on key business metrics related to customer agreements and organizational performance.