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Senior Enterprise CSM – Healthcare AI & SaaS
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-09-09
Listing for:
Swooped
Full Time
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
SaaS Sales
Job Description & How to Apply Below
HiLabs is seeking a Senior Customer Success Manager (CSM) to be the main contact for our enterprise customers, driving adoption, retention, and value realization across HiLabs platforms. You will lead strategic account planning, coordinate cross-functional teams, and advocate for the customer inside HiLabs.
Based remote in Bethesda, MD, the role requires 5–8+ years in SaaS or healthcare tech, strong communication and project management skills, and a track record of managing complex accounts.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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