Delivery Lead, CX AI & Forward-Deployed Squads
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-09-10
Listing for:
TELUS Digital
Full Time
position Listed on 2026-09-10
Job specializations:
-
IT/Tech
Digital Media & Production, AI Engineer (Applied/Software), AI Business & Operations
Job Description & How to Apply Below
TELUS Digital, the digital division of TELUS, seeks a delivery leader for Forward Deployed Squads to drive digital innovation in CX Operations. You will partner with Architects, AI Engineers, Designers, and product researchers to ideate, discover, and implement scalable CX solutions for major accounts.
You will own the POC-to-Pilot lifecycle, align with executive stakeholders, and help extend successful pilots across additional clients and verticals while maintaining a strong client-service
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