Director, Technology; Threat Exposure & Assurance Management

Job Posting End Date 09-13-2026 Please note the job posting will close on the day before the posting end date.

The Director of Technology sets enterprise-aligned strategic direction and serves as a senior technology leader who inspires, guides, and develops a team of leaders responsible for designing, delivering, and operating large-scale technology portfolios, services, and processes that enable AEP’s business. This role is accountable for driving cross-organization initiatives that improve business outcomes through technology modernization, resilience, security, and operational excellence. The scope of responsibility typically includes high-impact portfolios spanning major business systems, infrastructure platforms, or shared operational services, often requiring coordination across multiple business units, operating companies, and IT domains.

• Leads the strategy and management of a technology or service portfolio with a multi-year roadmap, clear value outcomes, and measurable business impact; ensures a balanced plan across delivery speed, cost, risk, and long-term sustainability.
• Provides executive-level leadership and presence: engages directly with senior leaders to shape priorities, frame trade-offs, and secure alignment on investment decisions; communicates complex technology decisions in business-relevant terms.
• Leads large-scale, cross-organization initiatives that span teams and domains—driving alignment, removing barriers, resolving priority conflicts, and ensuring coordinated execution across multiple stakeholders.
• Drives transformation of technology, operating model, and delivery practices, moving beyond “supporting” transformation to owning outcomes, adoption, and sustained improvements across portfolios and partner organizations.
• Ensures technology/service delivery and operations meet commitments: projects and maintenance/KTLO activities are completed on schedule, with high quality, and deliver value to operating companies and business units, while improving reliability, performance, and customer experience.
• Strengthens governance, standards, and architectural discipline at portfolio scale: ensures adherence to architectural standards, SDLC, security, coding/configuration, ITIL, and Agile/project practices; proactively identifies gaps and improves standards and adoption mechanisms to accelerate delivery without sacrificing integrity.
• Owns portfolio financial stewardship at strategic level: manages budgets and investment allocation across competing priorities; drives cost transparency, total cost of ownership optimization, and value realization tracking for major initiatives.
• Leads vendor and partner strategy: collaborates with procurement and vendors to negotiate favorable outcomes; governs partner performance, delivery health, and risk; ensures vendor engagements accelerate outcomes and do not introduce operational fragility.
• Builds and develops high-performing teams: establishes a talent strategy; hires, coaches, and develops talent; drives performance management and succession planning; fosters an inclusive culture of accountability, continuous learning, and delivery excellence.
• Partners across the enterprise to deliver outcomes: collaborates with operating companies, business units, internal IT partners, and third parties; drives alignment across teams to deliver consistent results and improve enterprise-wide technology effectiveness.
• Fosters continuous improvement through Lean leadership behaviors and sponsorship of key initiatives to improve customer satisfaction, efficiency, quality, and reliability—scaling improvements across multiple teams and stakeholder groups.
• Ensures compliance and risk management: ensures staff adherence to…