Supply Chain Systems Specialist

Job Title:

Supply Chain Systems Specialist

Location:

Columbus, OHHybrid

Schedule:

Onsite Tuesday-Thursday

Job Summary The Systems Specialist reports into the Supply Chain organization and is responsible for supporting, optimizing, and governing Supply Chain technology solutions with a primary focus on Source-to-Pay (S2P) applications, including SAP Ariba and related platforms.

This role serves as a bridge between business stakeholders and technology teams, ensuring system capabilities align with business objectives, compliance requirements, and operational efficiency goals. This position requires an analytical mindset, understanding of procurement operations (including third party), a commitment to fostering a culture of continuous improvement, accountability, and transparency.

Essential Functions Serve as a functional subject matter expert for Supply Chain and S2P solutions, including SAP Ariba and related integrated applications.

Provide day-to-day support for system users, troubleshoot issues, and coordinate resolution with internal IT teams and external vendors.

Monitor system performance, identify opportunities for optimization, and recommend process improvements.

Support application upgrades, releases, testing activities, and deployment efforts.

Develop and maintain system documentation, training materials, and user guides.

Provides guidance and recommendations to the Product Owner regarding system enhancements, issue resolution, and process improvements

Participate in the testing, rollout, and documentation of new or upgraded supply chain applications; verify outputs, troubleshoot defects, and train end users

Govern supplier, material, commodity, purchasing, and organizational master data within Supply Chain systems.

Coordinate data flows between procurement, inventory, logistics, and supplier-relation systems to ensure timely and accurate reporting of purchase orders, inventory levels, and supplier scorecards

Support digital transformation and automation efforts for all supply chain applications

Respond promptly to system disruptions or user inquiries, ensuring minimal impact on supply chain operations

Demonstrate a comprehensive understanding of procurement and supply chain solutions and stays up to date with industry trends and best practices

Support continuous improvement initiatives that enhance reporting accuracy, usability, and accessibility

Provide accurate and timely supply chain reporting required to support enterprise strategic planning, as well as execute on day-to-day operations

Support internal and external audits by providing necessary data and performance documentation.

Communicate user requirements, system issues, and enhancement requests to the IT team, ensuring alignment with enterprise architecture and data governance standards.

Establish and maintain strong relationships with IT, Procurement, Warehouse, and Finance teams for knowledge sharing and continual system optimization.

Required Qualifications For Position Associate's Degree Business Analytics, Data Science, Supply Chain Management, Information Systems, or a related field.
1-3 years data analytics, performance management, or business intelligence roles, with a strong preference for Supply Chain domain exposure.

Excellent communication, strong interpersonal and leadership skills.

Knowledge and experience in procurement, category management, warehouse/inventory management, or related function

Ability to identify challenges and propose creative solutions

Familiarity with data governance principles, master data management, and system validation practices.

Experience working with enterprise systems such as SAP, Ariba, Coupa, or similar tools.

Drivers License Preferred Additional Qualifications for Position Bachelor's Degree Physical Demands Standing
- Frequently Walking
- Frequently Sitting
- Frequently Lifting
- Rarely Carrying
- Rarely Pushing
- Rarely Pulling
- Rarely Climbing
- Rarely Balancing
- Rarely Stooping
- Rarely Kneeling
- Rarely Crouching
- Rarely Crawling
- Rarely Reaching
- Rarely Handling
- Rarely Grasping
- Rarely Feeling
- Rarely Talking
- Frequently Hearing
- Frequently Repetitive Motions
- Rarely Eye/Hand/Foot Coordination
- Rarely The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.

As a public utility, NiSource provides essential services to customers 24/7. Emergency needs can arise at various times throughout the year, including during storm season. Employees may be required to support…