Customer-Facing IT Support Specialist
Listed on 2026-09-17
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IT/Tech
HelpDesk/Support, Technical Support
Andy's Concrete Floors is seeking a customer-focused IT End-User Support Specialist to provide frontline technical support to internal users. The role involves diagnosing hardware and software issues, resolving tickets, and delivering exceptional service with professionalism and empathy.
The candidate will handle first-level support via multiple channels, manage user accounts, support Microsoft 365 and VPN access, and document resolutions while promoting IT best practices and security awareness.
The following opportunity is for a Customer-Facing IT Support Specialist with Andy's Concrete Floors.
For the Customer-Facing IT Support Specialist position at Andy's Concrete Floors, we are reviewing applications now.
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