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Senior FinTech Support Engineer; Escalations & Training

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: Kinective
Apprenticeship/Internship position
Listed on 2026-09-17
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 70000 - 95000 USD Yearly USD 70000.00 95000.00 YEAR
Job Description & How to Apply Below
Position: Senior FinTech Support Engineer (Escalations & Training)

Kinective is seeking a Senior Software Support Specialist to deliver high-level customer service for our banking software suite. You will troubleshoot issues, escalate where needed, and collaborate with Product and Development teams to enhance Kinective products. You will also document knowledge articles and maintain Salesforce case management.

The role emphasizes hands-on support for bank/credit union clients, testing new features, and mentoring Tier 1/2 staff to ensure top-tier service levels.

We invite applications for the Senior Fin Tech Support Engineer (Escalations & Training) position located in United States.

This opportunity is part of our work in Sales, IT & Technology.

The advertised compensation is 70.000 - 95.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Position Requirements
10+ Years work experience
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