Senior Service Desk Analyst — Escalations & IT Support
Listed on 2026-09-17
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IT/Tech
HelpDesk/Support, IT Support, Technical Support
Red Helm is seeking a Service Desk Analyst II to act as an escalation point for challenging issues and to contribute as an individual within the Service Desk. This role bridges frontline support and specialist teams by resolving advanced end‑user, infrastructure‑adjacent, and systems‑related issues while maintaining strong customer service and operational discipline.
The ideal candidate brings hands‑on technical depth, a mentoring mindset, and a genuine commitment to service quality and
We are looking to fill the Senior Service Desk Analyst — Escalations & IT Support position at Red Helm in United States.
We invite applications for the Senior Service Desk Analyst — Escalations & IT Support position located in United States.
The following position is for a Senior Service Desk Analyst — Escalations & IT Support with Red Helm.
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