Information Technology Support Specialist

A growing organization is seeking an experienced IT Support Specialist to act as the primary on-site technology resource for a recently integrated business unit in the Columbus area. This is an excellent opportunity for a hands-on IT professional who enjoys supporting end users, troubleshooting technical issues, and serving as the local face of IT while working closely with a larger corporate technology team.

This position combines help desk support, desktop administration, AV support, user administration, and general IT operations responsibilities in a fast-paced environment.

• Provide day-to-day desktop and end-user support across the site
• Configure, deploy, maintain, and troubleshoot laptops, desktops, printers, scanners, and related hardware
• Diagnose and resolve hardware, software, operating system, and application issues
• Create, modify, and terminate user accounts and computer access
• Support Microsoft 365, Teams, Active Directory, Entra , and related technologies
• Assist with backup, restore, and data archiving activities
• Perform regular software updates and patching
• Support conference room and audiovisual technologies, including meeting room systems
• Troubleshoot VPN connectivity and remote access issues