Position of ServiceNow Architect; Senior
Listed on 2026-09-25
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IT/Tech
IT Consultant, IT Project Manager, IT Business Analyst
Hi,
Urgent position of Service Now Architect (Senior) (Must 18+)
Location – Remote
18+ years of experience in Service Now architecture, design, development, and implementation, with deep expertise in Governance, Risk, and Compliance (GRC) / Integrated Risk Management (IRM). Extensive experience implementing and architecting Service Now IM modules, including Policy & Compliance Management, Risk Management, Audit Management, and Vendor Risk Management (VRM). Proven ability to design scalable, enterprise-grade Service Now solutions aligned with telecom and large scale business environments.
Strong expertise in risk lifecycle management, control design and testing, compliance assessments, issue remediation, audit management, and continuous monitoring. Experience mapping risks, controls, policies, and compliance requirements to CMDB entities and CSDM aligned service relationships. Skilled in integrating Service Now IRM/GRC with ITSM, ITOM, Sec Ops, CMDB, monitoring tools, identity management systems, and other enterprise platforms. Experienced in designing automated workflows for risk assessments, policy attestations, compliance activities, audits, and remediation processes.
Strong knowledge of Service Now platform architecture, governance, security, upgrade‑safe design practices, and data governance standards. Expertise in Performance Analytics, dashboards, KPI reporting, risk heatmaps, and executive‑level reporting. Experience in ITSM, ITOM, GRC, Telecom Service Management, Order Management, and enterprise integrations. Ability to define architecture standards, roadmaps, and design guidelines while aligning business requirements with out‑of‑the‑box Service Now capabilities and minimizing customization.
Strong leadership skills with experience partnering with business and technology teams, mentoring developers, guiding project teams, and supporting Agile delivery. Excellent analytical, troubleshooting, communication, and documentation skills with a focus on scalability, security, and compliance.
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