Lead, Workforce Analytics & Capacity Planning
Listed on 2026-10-06
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IT/Tech
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Management
Nationwide Mutual Insurance Company seeks a Manager, Workforce Management to lead analytics and operations for a 24x7 environment. You will partner with a co-sourcing vendor and executive leadership to align capacity with demand and drive performance across 6,000+ front-line associates.
The role requires advanced analytics using R/SQL/Python/Dataiku, strong leadership, and the ability to manage multi-million-dollar budgets while delivering outstanding customer experiences.
Are you ready to take on the Lead, Workforce Analytics & Capacity Planning role at Nationwide Mutual Insurance Company?
Our group is growing, and we are hiring a Lead, Workforce Analytics & Capacity Planning in Columbus, OH, United States.
This position is for the Lead, Workforce Analytics & Capacity Planning role at Nationwide Mutual Insurance Company.
We are seeking a motivated Lead, Workforce Analytics & Capacity Planning to join Nationwide Mutual Insurance Company in Columbus, OH, United States.
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