General Adjuster

General Adjuster working in a designated region with the ability to travel, as needed, to resolve various types of losses. This role’s main responsibilities will be managing the resolution of first and third‑party claim exposures from both a coverage, investigative, and loss establishment perspective. The General Adjuster needs to be able to work in a collaborative and responsive fashion with varying levels of supervision resolving complex exposures.

We are looking for an exceptional problem solver, proactive thinker, strong communicator, team player, and self‑starter.

• Receive and review claim intake daily.
• Contact insurer, broker, and claimant to arrange appointment for first meeting.
• Visit insured/risk to investigate cause, circumstances, extent of loss, and damage.
• Review policy coverage and raise questions with insurers, where appropriate, and recommend resolutions.
• Consult with construction contractors, engineers, and other experts for the purpose of determining damages.
• Timely reporting to clients with clear and comprehensive content.
• Formulate technically precise correspondence specific to Reservation of Rights, Declination of Coverage, and Denial of Liability.
• Communicate effectively with policyholders, claimants, witnesses, independent and field adjusters.
• Effectively manage claims and liaise with insured, insurer, broker, retained experts, etc.
• Prepare scope of damage, loss measure, and costs schedule.
• Coordinate cost agreements with insured and claimant.
• Bring matters to a timely, equitable resolution in accordance with Coverage and/or Liability findings.
• Other duties as instructed by Leadership, including out‑of‑territory travel and catastrophe response, as needed.

• 3-5 years of commercial/residential property claims experience.
• Regional claims experience.
• Experience handling complex commercial losses preferred.
• Some experience with commercial and residential ISO policies to include manuscript interpretations.
• Knowledge of Xactimate or other estimating platforms.
• Knowledge of the independent claims adjusting business to include familiarity with local jurisdictional requirements and claim practices.
• Excellent negotiation and communication abilities, both verbal and written.
• Strong interpersonal and analytical skills.
• Ability to plan and prioritize.

• Move about indoors and outdoors to conduct inspections. (regularly)
• Ability to position self to inspect confined spaces, ascend and descend stairwells and ladders, traverse roofs, and work atop roofs. (frequently)
• Ability to maintain balance while traversing on narrow, slippery, or sloping surfaces. (regularly)
• May exert up to 20 pounds of force frequently or constantly while moving objects. (Regularly)
• Transport objects weighing up to or exceeding 50 pounds. (regularly)
• Transport, unfold, and extend OSHA approved ladder which may exceed 50 pounds. (frequently)
• Ability to operate a laptop/computer, phone, other office productivity machinery (calculator, printer, etc.), and measuring devices. (regularly)
• Manual dexterity and coordination to extend hands and arms in various directions, using fingers in repetitive motion for keyboarding and writing. (regularly)
• Handle paperwork and files. (regularly)
• May require working in outdoor weather conditions. (Occasionally)
• May require working in stationary position. (Occasionally)

Since 1932, we’ve been who people turn to in tough times. That’s a huge responsibility. It’s also a huge opportunity. McLarens is a premier independent loss adjusting and forensic technical services firm, with a global network that delivers consistently excellent service supported by deep local expertise.

Our work spans industries and the globe. From disaster relief to aviation, engineering to natural resources, our people get everything they need to impact lives on a global scale. We take our development seriously and offer careers that empower our people to strive for bigger goals and reach new heights. And we’ve got the expertise to help them get there: our Loss Adjusters boast an average of over 20 years’ experience.

We’re building a culture where talent…