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Salesforce Field Service Expert | Developer & Consultant
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-05-28
Listing for:
Veriipro
Full Time
position Listed on 2026-05-28
Job specializations:
-
Language/Bilingual
Technical Support
Job Description & How to Apply Below
Roles and Responsibilities
- Design, configure, and implement FSL solutions, including Work Orders, Service Appointments, and Service Territories.
- Develop custom functionality using Apex, Flows, Lightning Web Components (LWC), and APIs to address specific business needs.
- Integrate FSL with enterprise systems such as Mule Soft, SAM, and other third-party applications.
- Create reports and dashboards to track key performance indicators (KPIs) and provide actionable insights.
- Provide ongoing support per defined SLAs, troubleshoot technical issues, and resolve performance bottlenecks.
- Conduct unit testing, integration testing, and create technical design specifications, user manuals, and configuration guides.
- Deliver ad-hoc training and end-user support to ensure smooth adoption and usage of FSL features.
- Strong hands-on experience in Salesforce Field Service Lightning, including setup and configuration of work orders, service appointments, and service territories.
- Proficiency in Apex, Flows, Lightning Web Components (LWC), SOQL, SOSL, and mobile FSL app capabilities (including offline functionality).
- Experience with REST/SOAP APIs for integration with third-party applications.
- Ability to create detailed reports and dashboards for service operations tracking.
- Ability to translate business requirements into technical solutions, create technical design specifications, and troubleshoot issues.
- Experience with unit testing, integration testing, and creating user manuals and configuration guides.
- Knowledge of Youreka Form is a plus.
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