Network Engineer-Converged Network Services

Overview

Designs, implements, maintains, collaborates, supports, and monitors the network infrastructure and interfaces to ensure efficient functionality and secure communication. Provides out-of-hours support periodically as part of an on-call rotation within the team.

• Installs, configures, adjusts, moves, upgrades, and maintains equipment.
• Develops system and customer documentation.
• Develops system design specifications and evaluates as needed.
• Determines the information and processes required to resolve both business and technical issues.
• Provides network advice and support.
• Maintains and updates systems in conjunction with user and vendor requirements to proactively guarantee minimal downtime.
• Supports and implements remote site connectivity, construction of new facilities and renovations to existing facilities.
• Handles phone trees, transitions areas to new systems, and assists in the setup and configuration of new equipment and technologies.
• Collaborates on, plans, and schedules implementation of projects.
• Develops and delivers quality documentation.
• Facilitates focused meetings and ensures timely completion of assigned tasks.
• Provides technical expertise and advice to junior staff on configuration and troubleshooting techniques.
• Provides customer education and training.

Technical degree in an associated area or equivalent experience, required.

• Ability to leverage information to create customized customer solutions.
• Ability to transmit, receive, and interpret ideas, information, and needs.
• Ability to create strategies and manage information transmission.
• Ability to develop and provide solutions to significant technical challenges.
• Ability to determine and manage resources required to provide satisfactory levels of service.

Three years of experience with installation, configuration, and troubleshooting of data communication networks, preferred.

Occasionally:

• Cold temperatures, flexing/extending of neck, hot temperatures.
• Lifting/Carrying: 21-40 lbs; 41-60 lbs.
• Loud noises, power tools.
• Pushing/Pulling: 61-100 lbs.
• Working at heights, working outdoors.

Frequently:

• Bend/twist, climb stairs/ladder.
• Decision making.
• Lifting/Carrying: 0-10 lbs; 11-20 lbs.
• Pushing/Pulling: 0-25 lbs; 26-40 lbs; 41-60 lbs.
• Reaching above shoulder.
• Sitting, squat/kneel, standing, walking.

Continuously:

• Audible speech, color vision, computer skills, depth perception.
• Hand use: grasping, gripping, turning.
• Hearing acuity, interpreting data, peripheral vision, problem solving, repetitive hand/arm use, seeing – far/near.

EOE M/F/Disability/Vet.