Director of Supply Chain

About Us

At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.

Position Summary

The Director of Supply Chain is a strategic leader responsible for designing, building, and optimizing Gifthealth's end-to-end supply chain across procurement, inventory strategy, distribution, cold chain logistics, and network operations. This role owns the supply chain vision and execution, ensuring a scalable, resilient, and cost-effective infrastructure that supports rapid growth and exceptional patient outcomes.

This leader will operate as a key cross-functional partner to Operations, Pharmacy, Finance, and Executive Leadership-driving enterprise-level planning, supplier strategy, and network optimization while ensuring best-in-class compliance within a highly regulated healthcare environment. The Director will balance long-term strategy with hands-on execution, building the systems, partnerships, and team required to support a high-growth pharmacy and fulfillment network.

Key Responsibilities

Supply Chain Strategy & Network Design

• Develop and execute a comprehensive supply chain strategy aligned with company growth, patient demand, and financial targets
• Design and optimize the end-to-end supply chain network, including sourcing, warehousing, fulfillment, and last-mile distribution
• Lead capacity planning and network scalability initiatives to support rapid volume growth and geographic expansion
• Establish long-term roadmaps for automation, systems, and infrastructure investments

Procurement & Supplier Management

• Own sourcing strategy for pharmaceuticals, cold chain packaging, and critical supplies, ensuring continuity, cost efficiency, and quality
• Build and manage strategic supplier relationships, including contract negotiation and performance management
• Mitigate supply risk through diversification strategies, forecasting, and contingency planning
• Partner with Finance to manage cost of goods, margin optimization, and budget forecasting

Inventory Planning & Demand Forecasting

• Lead demand planning and inventory optimization strategies to balance availability, waste reduction, and working capital efficiency
• Implement advanced forecasting models aligned with prescription volume, seasonality, and growth projections
• Establish inventory policies, safety stock strategies, and replenishment frameworks across all sites

Cold Chain & Distribution Excellence

• Own the strategy and execution of temperature-controlled logistics across the full distribution lifecycle
• Drive innovation in cold chain packaging, shipping methods, and vendor partnerships to improve reliability and reduce cost
• Ensure temperature integrity, compliance, and operational excellence across all distribution channels

Operational Execution & Continuous Improvement

• Partner closely with warehouse and pharmacy operations to ensure seamless execution of supply chain strategies
• Implement KPIs, dashboards, and analytics to measure performance across cost, service level, and quality metrics
• Lead continuous improvement initiatives leveraging Lean, Six Sigma, or similar methodologies
• Identify and deploy technology solutions (WMS, TMS, forecasting tools) to enhance scalability and visibility

Regulatory Compliance & Risk Management

• Ensure full compliance with all applicable regulations, including DSCSA, FDA, DEA, USP standards, and state requirements
• Partner with Quality and Compliance teams to maintain audit readiness and implement CAPA initiatives
• Develop and maintain risk management frameworks for supply disruption, temperature excursions, and product integrity

Facilities & Infrastructure Partnership

• Collaborate with Facilities and Engineering on site strategy, layout optimization, and expansion planning
• Provide supply chain input into buildouts, automation investments, and workflow design

Leadership & Team Development

• Build, lead, and develop a high-performing supply chain organization across planning, procurement, and logistics
• Establish clear goals, performance metrics, and development pathways for team members
• Foster a culture of accountability, innovation, and continuous improvement

Qualifications

• Bachelor's degree in Supply Chain, Operations, Engineering, or related field (MBA or advanced degree preferred)
• 10-15+ years of progressive supply chain leadership experience, preferably within healthcare, pharmaceutical, or highly regulated environments
• Proven experience building and scaling supply chain functions in high-growth organizations
• Deep expertise in inventory planning, procurement strategy, and distribution network design
• Strong knowledge of cold chain logistics and regulatory requirements (DSCSA, FDA, DEA, USP)
• Demonstrated success influencing executive stakeholders and driving cross-functional…