Maintenance Supervisor

About the Role

Metropolitan Holdings is seeking a dedicated Maintenance Supervisor (MS) to join our team in Grandview, OH. The Maintenance Supervisor is responsible for leading the maintenance operations of the community, ensuring the property is well-maintained, safe, and operating efficiently. This includes managing preventive and corrective maintenance, overseeing vendors, and delivering outstanding customer service to residents and team members alike.

• Prioritize, assign, and complete maintenance work orders and service requests, including HVAC, plumbing, electrical, painting, carpentry, masonry, and grounds upkeep.
• Oversee and execute the make-ready/turn process to ensure units are move-in ready on time.
• Manage maintenance staff and vendor work to ensure quality, timeliness, and compliance with company standards.
• Conduct regular inspections of the property to identify repair needs and provide reports to the Property Manager and Regional Maintenance Supervisor.
• Purchase supplies and manage inventory while adhering to property budgets and company purchasing policies.
• Participate in budget preparation, track variances, and assist with special projects as needed.
• Provide training, supervision, and performance evaluations for maintenance team members.
• Participate in on-call rotation for after-hours emergencies, including evenings, weekends, and holidays.
• Maintain compliance with OSHA standards and all local, state, and federal building codes.

• Timely and high-quality completion of service requests
• Efficient and high-standard unit turns with minimal downtime
• Positive resident satisfaction and feedback
• Attention to curb appeal and community presentation
• Completion of special projects on schedule and within budget
• Budget adherence and cost control

• High school diploma or equivalent required
• 1–3 years of maintenance management or supervisory experience preferred
• Advanced skills in HVAC, plumbing, electrical, carpentry, and painting
• Universal EPA Certification
• Strong project management, organizational, and communication skills
• Knowledge of OSHA standards and safety procedures (hazmat, eye protection, lock-out/tag-out, etc.)
• Must be detail-oriented, reliable, and able to work independently
• Valid driver’s license and reliable transportation
• Ability to work overtime and on-call shifts as required

This position is based on-site at an apartment community and requires frequent interaction with residents, team members, and vendors. Typical work hours are between 8:00am– 5:00pm with weekend and overtime availability as needed.

• Ability to stand, crawl, crouch, stoop, squat, and kneel for extended periods
• Regularly lift and move objects up to 50 lbs
• Operate power tools and maintenance equipment safely
• Drive company or personal vehicle as required for work-related duties

At Metropolitan Holdings, we are dedicated to exceptional customer service and a workplace built on integrity and collaboration. Our Core Values guide everything we do:

• Live with Integrity – We act honestly and ethically in all we do.
• Are Accountable – We take ownership of our actions and results.
• Are Humble – We serve others with respect and without ego.
• Bring Tremendous Effort Every Day – We approach each day with energy and determination.
• Look at Things Creatively – We challenge norms and embrace innovation.

If you are a hands-on leader who takes pride in maintaining beautiful communities and delivering excellent service, we invite you to apply today!