Service Account Manager; Electrical

Position: Service Account Manager (Electrical)
Reports to: VP of Operations
Location: Columbus, Ohio
Pay Range: $105,000 - $135,000

We take into consideration a number of factors when preparing a compensation package for successful candidates.

Superior is looking for a Service Account Manager to support and grow our electrical service work across multiple customer accounts. In this role, you’ll oversee customer service requests, coordinate scheduling, ensure successful project delivery, and build strong customer relationships. The Service Account Manager is also responsible for establishing new customers and growing their own book of business. This role is based at our headquarters in Columbus, Ohio, with frequent travel across Central Ohio.

• Partner with customers to understand their needs and manage their electrical service requests
• Ensure that service projects are built on schedule and within budget
• Proactively identify and land new customer accounts
• Work closely with the Foreman and/or Superintendent to drive the project from kickoff to completion
• Manage multiple service projects and customer accounts simultaneously
• Oversee service schedules, billings, and invoicing
• Accurately estimate time and material changes and provide timely quotes to customers
• Engage with various subcontractors and suppliers to ensure the timely delivery of services and materials
• Collaborate with the customer to negotiate and resolve issues related to service requests
• Maintain a high degree of safety on every service project

• You demonstrate a customer-first attitude every day
• You’re organized, great at prioritization, and have a strong attention to detail
• You’re a clear communicator and enjoy developing relationships with new people
• You enjoy selling (in this case, selling our various service and maintenance offerings at Superior!)
• You’re creative and don’t mind rolling up your sleeves to get the job done

• Required:
  
  You have at least 5 years of experience in commercial and/or industrial electrical installation
• Required:
  
  You have extensive knowledge of project scheduling, bids, take-offs, change orders, contracts, and associated costs
• Bonus Points:
  
  If you have experience using Accubid and/or Bluebeam

We offer a range of professional and personal perks that you can enjoy as a member of Superior. Here are just a few examples of the benefits you can expect:

• Health Insurance: We pay 100% of the insurance premium to cover you, your spouse, and eligible children
• Dental Plan: We pay 100% of the insurance premium to cover you, your spouse, and eligible children
• Long Term Disability, Short Term Disability, and Life Insurance: We pay 100% of the insurance premium to cover you
• 401K Plan: We contribute a portion of your 401K for you
• Vacation/PTO: You receive a minimum of three weeks of PTO per year
• Health Savings Account: We contribute at least $750 to your HSA each year
• Maternity and Parental Leave: New parents receive paid time off

Superior is a national leader in electrical design and construction. From hospitals to data centers to stadiums and beyond, we bring power and connectivity to projects of every shape and size. Our heritage dates back more than 100 years, and we’re proudly headquartered in Columbus, Ohio.

Superior is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Superior is a Drug-Free workplace. Candidates must successfully pass criminal background check, pre-employment, and random drug screens.

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