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Change Management Program / Project Manager

Director of AI-Driven Servicing Transformation

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: JPMorgan Chase & Co.
Full Time position
Listed on 2026-05-16
Job specializations:
  • Management
    Change Management, Program / Project Manager
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A leading financial institution is hiring an Executive Director of Transformation & Servicing Innovation to spearhead strategic initiatives and enhance client services using AI. This pivotal role involves driving organizational change across a large workforce, focusing on delivering continuous improvement and operational excellence. The ideal candidate will possess extensive leadership experience in substantial client service operations and have a strong background in management consulting.

This position offers an excellent opportunity to make a significant impact within the organization.
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