Hospitality Manager

Overview

Our client, a leading sports bar, in Columbus OH, has an immediate need for an experienced and dynamic General Manager, to oversee their high-volume sports bar and grill.

Responsibilities include:

Ensuring efficient operations, providing excellent customer service, managing staff, and driving profitability.

• Operations Management:
  Oversee daily operations of the bar and grill, ensuring smooth service and high standards.
• Operations Management:
  Manage inventory levels, ordering, and stock control to minimize waste and optimize cost management.
• Operations Management:
  Ensure compliance with health, safety, and licensing regulations.
• Operations Management:
  Recruit, train, and develop team members to deliver exceptional customer experiences.
• Operations Management:
  Foster a positive work environment that encourages collaboration and keeps staff motivated.
• Operations Management:
  Schedule staff effectively to meet demand during peak times and ensure appropriate coverage.
• Customer Service:
  Maintain a strong focus on customer satisfaction, addressing complaints and feedback promptly.
• Customer Service:
  Create a welcoming atmosphere that encourages repeat business.
• Customer Service:
  Develop promotional events and activities that enhance the customer experience.
• Marketing and Promotion:
  Develop and implement marketing strategies to attract new customers and increase brand loyalty.
• Marketing and Promotion:
  Collaborate with marketing teams to promote events, specials, and community engagement initiatives.

• 3+ years of experience in a managerial role within the food and beverage industry, with a focus on high-volume venues.
• Strong leadership, communication, and interpersonal skills.
• Experience with inventory and staff management systems.
• Passion for sports and the hospitality industry.
• Pay: $75,000.00 + and Quarterly Bonuses