AVP, Professional and Healthcare Programs

Overview

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

You will serve as the strategic leader for the Professional and Healthcare Programs Portfolio, driving growth, innovation, and disciplined execution across a diverse set of program businesses. You will be responsible for shaping the portfolio’s direction by identifying and cultivating new program opportunities that align with the company’s long‑term objectives and market positioning.

In this role, you will oversee the strategic governance and operational performance of existing programs, ensuring alignment with underwriting profitability, risk appetite, and regulatory standards. You will lead a high‑performing team in the development of customized underwriting frameworks—including guidelines, rates, forms, and procedures—tailored to the unique needs of each program.

You will establish and manage strategic partnerships with program administrators and reinsurance brokers, setting clear expectations and authority levels to ensure consistent execution and accountability. Your leadership will be critical in approving complex or high‑value accounts that exceed delegated authority, reinforcing underwriting discipline and portfolio integrity.

This role demands a forward‑thinking executive who can balance strategic growth with operational rigor, while fostering innovation and collaboration across internal and external stakeholders.

• In partnership with VP, Casualty Programs shapes and executes the Professional & Healthcare program strategy, translating enterprise objectives into actionable plans and roadmaps for the portfolio.
• Drives innovation and capability enhancements in pricing models, portfolio management, AI utilization, underwriting processes, and performance metrics by identifying opportunities, developing recommendations, and leading implementation within delegated authority.
• Conducts market, competitor, and segment assessments to inform strategic planning, highlight emerging risks and opportunities, and make clear recommendations to the VP and senior leadership.
• Manages day‑to‑day strategic relationships with program administrators, ensuring alignment to agreed strategies, expectations, and authority levels, and escalates recommendations regarding performance concerns or potential program terminations to the VP.
• Designs, maintains, and refines leading indicator dashboards for the Professional & Healthcare portfolio (e.g., geographic diversification, risk scores, limits, incurred losses, retention, actual vs. technical, rate changes), providing insightful analysis and recommended actions.
• Oversees Program Administrator reviews and regular touchpoints to ensure strategic alignment and operational effectiveness, escalating material findings, risks, or opportunities to the VP.
• Leads the initial vetting and due diligence of new program opportunities, assessing fit, risk, and readiness, and providing clear go/no‑go recommendations and business cases for VP/Sr Leadership decisioning.
• Develops and cultivates working relationships with key reinsurance brokers, preparing analysis, structures, and recommendations for reinsurance placement and renewal; partners with the VP and Corporate Reinsurance on final decisions.
• Coordinates cross‑functional collaboration with actuarial, claims, legal, corporate reinsurance, compliance, underwriting center of expertise, and operations to support program execution and issue resolution, ensuring timely communication and follow‑through.
• Prepares and, as appropriate, presents executive overviews and materials focused on strategic direction, financial health, and operational performance of each program, supporting…