Vice President, Claims - Commercial Liability, Complex Injury and Litigation

## Vice President, Claims - Commercial Liability, Complex Injury and Litigation Apply remote type:
Hybrid locations:
Columbus, OHtime type:
Full time posted on:
Posted 2 Days Agojob requisition :
R001956## Encova Insurance is seeking a dynamic Vice President, Claims - Commercial Liability, Complex Injury and Litigation to join our Columbus, Ohio corporate office team. This high‐impact executive role requires residency in the Columbus, Ohio area to support in‐office collaboration and leadership.
** Are you a Referral?
** If you know a current Encova Insurance associate and would like to apply as a referral, please encourage them to submit your referral information before you submit your application. You will receive an email with a direct URL link to the Job Posting of interest. Applying through this URL link will create your referral relationship for our Talent Acquisition Team.
** Unique residence requirements are listed in each job posting, please review closely for details.
** Encova is only able to employ associates who reside and work within specific U.S. states. Our current policies are based on the laws in states in which we are registered for payroll. Our current footprint includes:
** Connecticut,*
* ** Delaware,*
* ** Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin.
**** JOB OBJECTIVE:
** Reporting to the SVP, Chief Claims Officer, the Vice President, Claims is accountable for the operational performance of the commercial general liability, national injury, and claims litigation functions across all lines of business, including Commercial Package, Workers’ Compensation and Personal Lines.
This role ensures disciplined claim execution and consistent decision-making to achieve claim outcomes that protect policyholders, address total loss cost, and support profitable growth.  
*
* ESSENTIAL FUNCTIONS:

*
* * Partner with the SVP and Chief Claims Officer to shape and execute claims strategies that align with company financial objectives, risk appetite, and customer expectations.
* Lead a team of leaders by setting direction, defining expectations, and driving accountability for performance, outcomes, and execution.
* Coach and develop leaders to strengthen performance and decision making, prepare them for broader responsibilities, and build a stronger succession pipeline for key roles.
* Build and sustain engaged, high-performing teams at all levels, including talent development, succession planning, and performance management.
* Foster a culture of accountability, innovation, transparency, and collaboration.
* Ensure consistent claim handling, disciplined execution, and clear decision-making across all areas of responsibility by establishing and implementing best practices that improve operational consistency.
* Leverage data and analytics to maintain operational oversight, measure results and behaviors, and develop strategies focused on improving outcomes and elevating performance.
* Leverage technology and predictive analytics to improve decision-making, increase operational effectiveness, drive efficiency, and optimize workflows that enhance outcomes and the claims experience.
* Ensure proactive, consistent litigation management through effective strategy, panel counsel partnership, cost discipline, and a focus on strong outcomes.
* Establish performance expectations and accountability for law firms and litigation teams through defined metrics, and regular performance assessment and oversight. Lead roundtable discussions involving issues of coverage, exposure evaluation, reserving, and settlement authority, trial preparation, and attend mediations, arbitrations, depositions, and trials as needed.
* Partner with Claims Operations to ensure ongoing development of technical and leadership capabilities across the organization.
* Continuously assess operational performance and implement improvements to processes, execution, and results.
* Partner with underwriting, actuarial, finance, legal, and other…