Manager - Training Solutions

Position Summary

The Training Solutions Manager will oversee the content and solutions development team for maintenance and technical training. The manager will influence decisions of training content modality and translate business needs into skill-based and knowledge-transfer learning solutions. This position will manage projects and oversee overall program design to ensure solutions are aligned, sustainable and flexible to the growth and changes of the business and learners.

The manager will leverage technology to support the modernization of training for the maintenance department. In addition to managing projects, this role will optimize team processes within the unit or across the maintenance training team to enhance overall efficiency and speed to market. The position is the main point of contact to prioritize and resolve issues related to training content and solutions development.

• Manages direct reports through weekly assignments and project timelines to deliver training solutions such as training content, course and program design, and material curation.
• Ensures deliverables meet SME or stakeholder expectations, and content is engaging, interactive, professional and modern.
• Ensures training solutions are designed to drive skill development and effective knowledge transfer of learners.
• Acts as project manager for cross-collaboration of maintenance training team projects, including but not limited to HOW2 projects, special projects, tech showdown, content development, maintenance or training process improvement projects. Responsibilities include planning, resource time management, progress monitoring, risk assessment, and keeping upper management informed.
• Uses problem solving to determine needed advancements and solutions in a process or training-related opportunity. Assists maintenance teams with process and product testing.
• Serves as a key maintenance training team lead on strategic alignment, planning, resource allocation, effectiveness evaluation, and business value analysis.
• Other projects and tasks as assigned.

• High School diploma or equivalent required
• Bachelor's Degree in Education, Human Resources, or Organizational Development preferred
• Six Sigma, Project Management, and Instructional Design certifications preferred
• 10+ years experience designing training with emphasis on adult education
• 10+ years foundation knowledge and use of learning theory and instructional design techniques
• 10+ years project management experience
• 5 years experience leading teams or responsible for the performance of others
• Microsoft Office, intermediate
• Project management, intermediate
• Technology solutions, intermediate
• Adult learning theory, intermediate
• Collaboration and effective communication
• Ability to work independently with organization and time management skills
• Decision making with focus on balance of internal team needs and customer needs
• Ability to manage people.
• Ability to manage projects and prioritize tasks.
• Ability to design and manage training content and programs at a large scale.
• Regular, predictable, full attendance is an essential function of the job.
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

• The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The associate will be required to read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
• While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer