Senior Manager, Operations Training

Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citizen committed to our customers and employees.

Our founder, Barc Simpson established 9 Principles of Business we live out as company values and have made Simpson Strong-Tie an inspiring place to work since 1956. Our team of talented people are dedicated to our shared mission: to provide solutions that help people design and build safer, stronger structures.

Learn about our company culture directly from our team.

YOU

The Senior Manager, Operations Training is a strategic and operational training leader responsible for designing, governing and continuously improving the enterprise operations training system, including defining standards, frameworks and capability models that enable consistent, high-quality training execution across our North American manufacturing branches while driving measurable business outcomes.

This role is responsible for designing scalable systems, frameworks and processes for production onboarding, on-the-job training (OJT), technical skills training, safety/EH&S capability development, skills and certification management, and trainer development. This leader partners closely with the branch leadership and training teams, VP of Manufacturing, HR and the Training COE Leads to ensure operations training initiatives and programs are scalable, aligned, prioritized and impactful.

This role leads through matrix leadership and influence and in strong partnership with branch leadership and training teams, establishing governance, standards, and consistency while enabling local execution and business priorities.

This role reports to the Director, Learning & Organizational Development with dotted-line alignment to the VP of Manufacturing and is a key member of the Training Center of Excellence (COE) leadership team.

WHAT YOU'LL BE DOING (% of Time)

Operations Training Strategy, Roadmap Execution & Stakeholder Alignment (25%)

* Define and execute Operations Training strategy and roadmap aligned to manufacturing and business priorities.

* Partner with operations and branch leadership to conduct training needs assessments, identify critical capability gaps (current and future state), and translate business requirements into clear training objectives, outcomes and measures of success.

* Establish governance, standards, and scalable models across manufacturing sites and branch operations to drive consistency, leverage best practices and provide "lift" and support to the branches.

* Serve as a credible and trusted advisor to manufacturing, operations and branch leadership on OJT and workforce capability priorities.

Production Onboarding, OJT & Workforce Readiness (25%)

* Design and scale production onboarding processes and programs to ensure consistent, high-quality employee experience, accelerate time-to-productivity and support retention.

* Build and implement an enterprise OJT framework, including training progression models, certification requirements, and evaluation standards.

* Establish clear standards and expectations for OJT delivery, documentation and evaluation across branches.

* Enable workforce readiness strategies that align training with operational throughput, safety, and quality expectations.

Technical Skills, Certification & Capability Development (20%)

* Partner with operations and branch leadership to identify skill and capability gaps across production, equipment, safety, quality, and technical processes.

* Define and manage enterprise skill architecture, including role-based skill matrices, proficiency levels, and certification requirements.

* Provide oversight and guidance for development and maintenance of curriculum for technical, operational and safety training programs.

* Build role-based learning paths and capability progression models for operations roles.

Trainer Development, Governance & Quality (10%)

* Define trainer qualification standards, certification processes and ongoing evaluation criteria.

* Build trainer capability through standardized development programs, tools and coaching.

* Establish governance and quality assurance processes to ensure consistency and effectiveness of training delivery across branches.

* Create a community of practice (COP) to enable knowledge sharing and continuous improvement.

Branch Partnership & Field Enablement (10%)

* Partner with branch leadership and training teams to ensure alignment and reinforcement of operations training content, programs and initiatives.

* Establish strong feedback loops with branch training teams to identify gaps, unmet needs and opportunities to scale best practices.

* Maintain regular communication and alignment with key stakeholders to balance enterprise standards and local execution needs.

Training Operations, Program Management & Impact Measurement (10%)

* Lead planning, execution, and management of operations training initiatives, ensuring…