Branch Director, Home Health

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This is an onsite role in Spokane Valley, WA. You will report to the Area Director of Operations. This is a salaried position which includes participation in an annual incentive bonus plan of up to 15% of annual salary.

• Sign‑On Bonus of $10,000
• This position is eligible for relocation assistance. The specific package offered will vary based on individual circumstances and company policy.

As Branch Director, you will manage the daily branch operations. This includes ensuring operational efficiencies, quality of patient care, and regulatory compliance. Additionally, you will support business development and patient base growth and manage/develop people. The Branch Director oversees the branch/clinical staff. Direct responsibility of ensuring the branch meets applicable Federal, State, and local laws regarding the certification and licensure process.

Responsible for long‑range planning, fiscal viability, and quality of care provided by the branch. Recruit, interview and hire staff, and monitor quality care and organizational performance. Assist other disciplines in coordinating activities, assuming responsibility for continuity, appropriateness, and quality of services delivered.

• Develop, plan, implement, analyze and organize operations for the Branch.
• Responsible for the delivery of care for all patients served by the Branch by providing guidance and support to the Clinical Manager(s).
• Work with the Area Director of Operations or the AVP of Operations and Finance Department to establish Branch's revenue and budget goals.
• Recognize the clinical leadership and provide support and supervision to the Clinical Manager(s) to promote more effective performance and delivery of quality home care services.
• Maintain office operations in a productive and organized manner, which provides a safe working environment for employees, meeting local ordinances and fire and safety regulations in compliance with the company policies.
• Conduct quality improvement quarterly committee meetings, review all patient satisfaction data, and follow up on negative patient satisfaction surveys and follow‑up visits with referral sources.
• Communicate with the Area Director of Operations or the AVP of Operations for direction, problem‑solving, and implementation of programs and protocols.
• Partner with Sales Directors and Account Manager(s) to meet budgeted admission goals. Participate in sales and marketing initiatives.

• Two years as a Registered Nurse (RN), Physical Therapist (PT), Occupational Therapist (OT) or non‑clinical with at least one year of management experience in a home health environment.
• Home health experience is required.
• Minimum of two years of healthcare operations management experience, preferably with Home Health or Hospice. Demonstrated experience motivating, educating, supervising, and supporting staff and developing a cohesive team.
• OASIS experience.
• Homecare Homebase (HCHB) experience.
• Knowledge of business management, governmental regulations, and accreditation standards.
• Experienced with quality improvement monitoring and reporting tools and methods.

• CMS PDGM billing knowledge and/or experience.
• Revenue/Fiscal management experience.

40

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$111,600 - $153,600 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole‑person well‑being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work.…