Ground Ramp Lead

Position Overview

Do you enjoy working in a fast- paced, safety-obsessed aviation environment? The Ground Ramp Lead oversees daily ramp operations, ensuring the efficient and safe handling of aircraft on the ground. The role involves supervising a team of ramp agents, coordinating tasks, and ensuring compliance with safety and operational standards.

Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5 B kilos and over 400K departures.

• Lead and supervise ramp agents in the safe loading, unloading, and movement of aircraft.
• Ensure timely and efficient turnaround of aircraft, including baggage and cargo handling.
• Coordinate the use of ground support equipment and resources, ensuring proper handling and maintenance.
• Perform safety checks on equipment and ensure team compliance with aviation regulations.
• Communicate with flight crews, ground teams, and other departments to coordinate operations.
• Troubleshoot and resolve issues on the ramp to minimize delays.
• Train and mentor ramp agents, ensuring adherence to safety standards and operational procedures.

All AGI team members are responsible for taking reasonable care for the health, wellbeing, safety, and security of themselves and others. They cooperate with managers to comply with legal obligations, report hazards, near misses, incidents, or dangerous occurrences, and attend required training courses.

• High school diploma or equivalent; additional certifications in ground handling preferred.
• 2+ years of ground handling experience, with at least 1 year in a leadership or supervisory role.
• Strong leadership, communication, and problem‑solving skills; ability to manage teams in fast‑ paced environments.
• Familiarity with ramp operations, safety protocols, and ground support equipment.
• If in the United States, must be authorized to work as defined by the U.S. Immigration Reform Act of 1986.
• If in Canada, must be authorized to work as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.

AGI offers a comprehensive benefit package for all employees, including paid vacation and medical/dental/vision for full‑time qualified employees, medical coverage for part‑time employees, free uniforms, and free on‑the‑job training. Additional benefits include a company‑matched 401(k) program, company‑paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises.

Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

AGI is an equal opportunity employer under U.S. and Canadian law.

AGI was founded in 1987, is headquartered in Miami and has more than 12,000 employees spread across 62 airports in the United States and Canada. AGI's portfolio of services includes air cargo, aircraft ground handling, e‑commerce, passenger service, and security services. AGI is owned by Audax Group and Greenbriar Equity Group, LLC.