Senior Area Director

Lead People. Drive Quality. Make a Meaningful Impact.

Are you a servant leader who thrives in the field, enjoys developing high-performing teams, and is passionate about improving the lives of individuals with intellectual and developmental disabilities?

We're looking for an experienced Senior Area Director to provide operational leadership across multiple markets, ensuring exceptional care, regulatory excellence, and outstanding support for the individuals we serve. This is an ideal opportunity for a leader who enjoys balancing strategy with hands‑on leadership and wants to make a lasting difference every day.

As a Senior Area Director, you'll serve as a trusted regional leader, partnering closely with the Regional Vice President and cross‑functional teams to drive operational excellence across residential and day services.

• Lead and mentor Area Directors and Day Program Managers, building engaged, high‑performing teams.
• Ensure safe, compliant, person‑centered services across multiple programs.
• Spend time in the field conducting site visits, coaching leaders, and supporting operational success.
• Champion quality, survey readiness, regulatory compliance, and continuous improvement.
• Drive staffing excellence through hiring, onboarding, coaching, and workforce planning.
• Partner with clinical, quality, HR, recruiting, and operations teams to support census growth and seamless client onboarding.
• Monitor program outcomes, identify trends, and implement solutions that improve care and operational performance.
• Build strong relationships with families, community partners, health‑care providers, and other key stakeholders.
• Help create an environment where both employees and the individuals we support can thrive.

You're someone who:

• Leads with integrity, accountability, and compassion.
• Enjoys coaching others and developing future leaders.
• Is comfortable making decisions in a fast‑paced, field‑based environment.
• Has a strong understanding of regulatory compliance and quality standards.
• Balances operational priorities with exceptional service and person‑centered care.
• Communicates effectively and builds trust across all levels of the organization.

• Bachelor's degree in Human Services, Healthcare, or a related field.
• At least one year of direct experience supporting individuals with intellectual or developmental disabilities.
• 3‑5 years of progressive leadership experience managing teams, operations, staffing, and compliance.
• Strong communication, organisational, and leadership skills.
• Proficiency with Microsoft Office.

• Master's degree in a related field.
• Experience with Individual Program Plans (IPP), Person‑Directed Plans (PDP), or person‑centered planning.
• Experience participating in regulatory surveys, audits, or inspections.

This isn't just another leadership position.

It's an opportunity to lead with purpose, develop exceptional teams, improve operational excellence, and positively impact the lives of the people we serve every single day.

If you're energized by leading people, solving complex challenges, and creating meaningful outcomes, we'd love to meet you.