Director of Logistics and Operations

Director of Logistics and Operations

The Director of Logistics and Operations will oversee day-to-day operations for Charity Newsies. This position is a member of the senior leadership team and will work closely with the Director of Warehouse Operations and the Director of Quality Improvement and Evaluation to lead the Clothe-A-Child program’s service delivery. The Director of Logistics and Operations is responsible for the overall successful operation of the Clothe-A-Child application and clothing distribution process.

This role will spearhead strategy and vision for operations. This position reports directly to the Executive Director. The salary range is $55,000 to $60,000, with PTO and health insurance benefit coverage at 80%.

• Supervise overall daily operations
• Ensuring accuracy of the application and clothing distribution process
• Measuring and reporting the effectiveness of organizational operations
• Reviewing and updating organizational SOPs
• Ensuring proper daily maintenance and cleanliness of facilities
• Ensuring logs and paperwork are completed properly
• Collaborating with senior leadership for all facility equipment repairs, building and safety concerns
• Involved in and recommend hiring, promotions, terminations and performance appraisals
• Oversees application enrollment for all programs and services
• Manages the creation, implementation, collection and maintenance of operational documentation
• Provides leadership and assistance in developing long-range plans
• Directs daily operations to align with goals and strategies
• Provides written/verbal reports regarding significant issues pertaining to operations
• Informs Executive Director of overall operational challenges and their status
• Maintains a comprehensive, current knowledge of applicable laws/regulations
• Maintains an awareness of related new trends and advances in the industry
• Reviews reports, correspondence, and queries from Board members, members, the general public and others and determines/initiates appropriate action/response in a professional and timely manner
• Builds and maintains trusted relationships with the public, members and other stakeholders
• Assumes ownership and responsibility for assigned programs, projects and duties
• Analyzes internal operations and identifies areas of process enhancement
• Monitors, coordinates or conducts various projects as assigned, gathers proposals and provides recommendations and tracks status and costs of projects
• Compiles and monitors administrative and/or statistical data pertaining to operations, projects and programs
• Adheres to company, federal, state, and local business laws and requirements, enforcing compliance and taking action when necessary
• Assists in controlling company costs
• Implements, manages and evaluates current operational processes and procedures in accordance with the standards and procedures set out
• Develops, writes and implements policies and procedures as requested by the Board and/or Executive Director
• Establishes metrics for key areas of measurement within operations
• Performs other related duties as assigned by the Executive Director

• Bachelor’s degree
• Professional experience working with diverse staff and a history of productive and dynamic team work
• Knowledge of general business computer software and aptitude to learn new software applications
• Experience leading and working with multiple teams in an established, fast‑paced environment
• Excellent communication skills
• Strong leadership skills with the proven ability to manage change, develop, mentor and coach personnel, including experience with cross‑functional teams
• Ability to work and deliver in changing environments, under limited guidance while adhering to specified deadlines and budgets
• Strong organizational skills, ability to lead by example
• Effective communication and motivational capabilities
• Ability to work in a fast‑paced environment with shifting priorities
• Strong conflict resolution, problem solving, and decision‑making skills