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Cafe General Manager

Job in Columbus, Franklin County, Ohio, 43215, USA
Listing for: New Day Executive Search
Full Time position
Listed on 2026-07-20
Job specializations:
  • Management
    General Management, Operations Management, Retail & Store Manager, Hotel Management
Job Description & How to Apply Below

Cafe General Manager – Columbus, OH

A respected hospitality group known for its commitment to quality, joyful guest experiences, and strong community values is seeking a general manager to lead a flagship location in the Columbus area. This is an exciting opportunity for a leader who values people, loves great food, and can inspire teams while delivering operational excellence in a high-standards environment.

Cafe General Manager Benefits & Compensation

  • Competitive base salary (based on experience)
  • Monthly performance bonus
  • Comprehensive health, dental, and vision insurance
  • Paid time off, including vacation, sick, and holidays
  • 401(k) with 4% company match after 3 months
  • One-month paid sabbatical after 3 years of service
  • Annual paid volunteer day
  • Generous employee product discount

General Manager Requirements & Qualifications

  • 2+ years of leadership experience in hospitality, food service, or premium retail
  • Proven ability to coach and develop hourly employees
  • Strong organizational and operational management skills
  • Excellent communication, empathy, and people-leading qualities
  • Ability to work a flexible schedule, including weekends and peak shifts

General Manager Preferred Background & Skills

  • Experience in craft, boutique, or higher-end food environments
  • Comfort working in structured environments with clear processes
  • Experience navigating team dynamics or periods of organizational change

General Manager Day-to-Day Responsibilities

  • Lead daily shop operations with a combination of administrative focus and active frontline presence
  • Recruit, train, and develop a diverse team, ensuring high standards of guest service
  • Oversee scheduling, inventory, ordering, and basic accounting
  • Foster a positive, collaborative, and respectful store culture
  • Address employee relations and team dynamics with empathy and consistency
  • Ensure the shop meets cleanliness, safety, and operational excellence benchmarks
  • Represent the brand and model hospitality, professionalism, and joy

This is a unique role for a leader who combines heart, operational backbone, and a passion for creating exceptional guest and team experiences.

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