Director of Residential Treatment

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FT Management Columbus, OH, US

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The Director of Residential Treatment is responsible for the day-to-day management, oversight, and performance of St. Vincent Family Services' Residential Treatment Program. The Director provides operational leadership to ensure safe, high-quality, trauma-informed care for youth served within the residential continuum. The Director is responsible for staff supervision, program operations, regulatory compliance, census management, quality outcomes, and the implementation of evidence-based practices.

The Director reports to the VP of Residential and Care Coordination to achieve strategic, clinical, operational, and financial objectives.

• Direct and oversee the daily operations of the Residential Treatment Program.
• Ensure a safe, therapeutic, and trauma-informed environment for youth, families, and staff.
• Maintain compliance with licensing, accreditation, regulatory, and agency requirements.
• Monitor census, admissions, discharges, staffing patterns, and service capacity.
• Coordinate the intake process and implement admissions per the VP's direction.
• Review referrals and make recommendations to the VP.
• Represent the program at internal operational meetings as assigned and support VP-led external partnerships.
• Execute all residential operations in alignment with the VP's direction.
• Alongside the VP of Residential and Care Coordination, be available on call to staff as needed.
• Monitor the use of the third-shift bed tracker to ensure timely review during sleeping hours.
• Supervise Residential Team Managers, Case Managers, and assigned staff.
• Lead shift huddles to ensure timely communication in a dynamic environment.
• Make discharge recommendations to the VP of Residential to ensure aftercare plans and continuity of care goals are met.
• Coordinate with nursing, clinical, psychiatric, educational, and support services to ensure integrated care delivery.
• Ensure residential on-call schedules are maintained and crisis situations are appropriately managed.
• Recruit, hire, train, coach, evaluate, and develop program staff.
• Ensure staff maintain required training, certifications, and licensure requirements.
• Monitor documentation quality and timeliness within the electronic health record.
• Lead audit, accreditation, survey, and licensing preparedness activities.
• Investigate incidents, grievances, safety concerns, and risk management matters.
• Assist with budget development and monitor program expenditures and staffing resources.
• Approve schedules, timesheets, mileage reports, purchasing requests, and operational expenditures.
• Participate in quality improvement and performance management initiatives.
• Collaborate with internal departments and community partners to support continuity of care.
• Promote employee wellness, engagement, retention, accountability, and professional growth.
• Perform all other duties as assigned by the VP of Residential and Care Coordination.

• Provides direct supervision of Residential Team Managers, Residential Supervisors, assigned support staff, and administrative personnel.
• Responsible for employee selection, performance management, coaching, scheduling, corrective action, and professional development.

• Bachelor's degree in Social Work, Psychology, Counseling, Business Administration, Healthcare Administration, or a related field required or preferred.
• Minimum of five years of leadership experience in residential treatment, behavioral health, child welfare, juvenile justice, or related child-serving systems, including at least three years of supervisory experience in a 24-hour treatment environment.
• Valid Ohio driver's license and proof of insurance are required.