Program Manager

The ideal candidate will be responsible for meeting established program targets and deliverables and for the successful completion of program objectives. Programs can typically consist of a number of products, special projects, parts, and customer engineering centers, global product development locations and different technology suites.

• Launch Readiness / Process Sign Off (PSO)
• Conform to standard management system:
  Global Process Management System (GPMS)
• Ensure all tasks are performed for launch readiness and PSO
• Coordinate all customer visits to the manufacturing facilities
• Assist in supplying requirements to Manufacturing
• Approve all resolutions to the follow-up issues that are presented to the customer
• Customer Contact
• Coordinate and lead for all customer-critical issues while individual departments handle day to day issues
• Review program metrics and satisfaction levels recurrently with the customer
• Program Scope
• Coordinate, lead, and initiate the approval of program scope changes
• Report the management of activities to executive management
• Scheduling and Tracking
• Coordinate, lead, and approve the program schedule and tracking process to ensure the program meets the scope and customer requirements, to meet overall program metrics
• Review program timing and progress toward achievement of targets and goals
• Coordinate and lead the critical build phases, while approving support activities to ensure successful delivery of the program
• Prepare regular reports for presentation to executive management, which address program progress status
• Meeting Minutes
• Lead the cross-functional program coordination meeting
• Review the meeting minutes to ensure timely completion of all tasks
• Prime the meeting minutes/open issues/corrective actions system by entering initial program information into the system.
• Open Issues
• Review and assign newly entered open issues
• Update issues in central tracking system
• Review issue statuses between program meetings
• Approve all closed issues
• Classify and archive closed and approved issues for continuous improvement
• Review open issues database for continuous improvement
• Address any scope, schedule, and budget changes to the program brought on by open issues
• Engineering Change:
  Review and coordinate Engineering Change Requests (ECRs) and eventual Process Change Request (PCR) and communicate and coordinate changes with the customer, affiliate and team members.
• Coordinate the Risk Assessment Plan with the program team
• Receive and review all recorded program risks
• Allocate risk prevention and risk mitigation actions

• Bachelor’s degree in engineering, business management or adjacent discipline required
• 5 years applicable experience in Engineering, Sales or related field
• 6+ years of experience preferred
• Both domestic and international travel required between branches, customer and manufacturing sites
• Ability to work extended hours as required to support launch, customer events and to meet with stakeholders in different time zones

• A safe collaborative learning work environment that stimulates creativity and exploration
• Diverse teams of experts
• Resources from around the globe
• Supportive leadership and team members to help you do your best work
• Opportunities for professional growth
• Competitive compensation and benefits package including incentive compensation, 401K match, tuition assistance and a generous holiday schedule