Advisor Business Operations – Facilities, Design & Construction

Job Description Summary

The Advisor of Business Operations – RECF reports to the RECF Leadership team and participates in the development of the RECF central operational strategy and is accountable for leading and supporting the central operations of some or all the Real Estate, Construction and Facilities business units. The Advisor of Business Operations establishes, drives, supervises and coordinates multiple activities, including: administration and continuous improvement of our RECF business platforms (CMS (by FSI), eBuilder, MRI, ATG, VEOCI, STRATA), development of KPI’s and performance & managerial reporting, variance analysis and countermeasure development, administration of RECF Lean Daily Management process, project management, strategic decision-making process (goal deployment), and budget support.

In addition, this person will be the central data analytics hub for the described goal of operational excellence. The Advisor of Business Operations will work in close collaboration with RECF Executive Leadership, Care Site Executive Leadership, directors & managers, Physician Leadership, Service Line Leadership, and matrixed departments to facilitate progress toward strategic and operational goals.

• 30% Responsible for execution of major system level strategic and operations project work (system level construction, capital, facilities, process improvement, CARF, etc.). Provides project leadership, consultation, and implementation to execute new projects/programs and major enhancements to system level programs. Coordinates with Facilities, Property Management, Real Estate and Design and Construction teams across the system with the ability to monitor progress and identify potential barriers to success.
• 20% Provides operations and business platform support. Drive highest utilization of RECF business systems, maximizing benefit & potential. Monitors and reports on monthly division level trends. Collaborates with leaders to develop countermeasures for any variances in performance.
• 15% Collaborates with management to develop appropriate staffing models for operational roles within RECF. Utilize data-driven and industry wide benchmarks to support leadership in reevaluate staffing needs and reducing reliance on 3rd-party vendors. Coordinates workforce planning and talent management initiatives for frontline staff across the system.
• 15% Champions the application of standard work for administrative processes that impact maintenance responsibilities, real estate, and property management functions. Includes development of standard work and communication plans in partnership with operations, finance, and campus operations.
• 10% Partners with RECF Business Office to drive highest utilization of RECF business systems, maximizing benefit and potential.
• 10% Responsible for supervision (formal or informal) of associates through interactions with RECF Leadership and cross line of business resources to deliver on programs. Coaches and mentors team members on execution and communication plans of system level initiatives. Leads through influence with accountable leads of RECF business platforms.

As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.

The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time.

• Bachelor's Degree

• Experienced as a driver of results in a matrixed environment. Needs to be an outward and effective communicator, understand how to drive organizational goals and lead people that are not direct reports to achieve initiatives, knowledge of database structures and information systems, be an analyst that can utilize data to improve the organization, forward thinking about using technology to drive high level results, project management skills, Lean background.
  
  Experience in Real Estate & Construction Operations not necessary.

• Leadership Competencies

• Maintains confidentiality of log-on password(s) and security of other…