BESS Senior Regional Field Service Manager - US Region

BESS Senior Regional Field Service Manager – Central US Region

Location:
Remote – Central Region US

Department: Service

Reports to: Director of Service

LG Energy Solution Vertech, Inc. (LGES Vertech) is a full‑service energy storage system supplier and integrator. Using our core strengths of expert service to our customers, unparalleled safety, and excellence in manufacturing, we bring standardized, fully integrated energy storage systems to a rapidly growing worldwide market. Our systems address our customers' needs to reduce capital equipment and installation costs while enhancing system level performance and reliability using automated monitoring systems and analytics across the battery, power conditioning and auxiliary systems.

Our AEROS® energy operating system is the engine of innovation to provide advanced control functions allowing our customers to maximize the value of their energy storage assets. Our service capabilities include advanced monitoring and analytics, scheduled maintenance, augmentation, and auxiliary system upgrades. The combination of excellence in battery technology and production coupled with nearly two decades of energy storage integration makes LGES Vertech a leading supplier and integrator in the power and energy markets.

LGES Vertech is a highly matrixed, team‑oriented organization that fosters cross functional collaboration and innovation. The company seeks high caliber candidates with proven experience and with characteristics that embody our corporate commitment to the virtues of humble, hungry and smart in all we do. Our diverse and growing team enjoys competitive salaries, generous benefits, including 100% employer sponsored medical, dental, vision, life and disability insurance.

For more information about LGESVT, please visit

The Senior Regional Field Service Manager – Central Region US leads field operations across multiple states, overseeing teams of Field Service Technicians, Engineers, Site Service Managers, and regional service partners. This role ensures safe, reliable, and efficient operation and maintenance (O&M) of utility‑scale BESS sites while driving regional performance, operational consistency, service readiness, and customer satisfaction.

This senior‑level leader is accountable for operational execution, regional financial service P&L, workforce planning, field service technician and engineers' development, performance KPIs, readiness for new asset turnover, and improvement of service delivery processes within the Central Region. The role partners closely with Finance, Service Engineering, Centralized Service Operations, Warranty, Commercial Service, and other internal and external stakeholders to strengthen both field execution and service quality within service financial goals.

• Lead day‑to‑day BESS field service operations across the Central Region, ensuring high availability, safe work practices, and timely execution of preventive and corrective maintenance.
• Serve as the senior regional escalation point for technical, operational, and customer issues.
• Ensure readiness and execution of long‑term service agreements, warranty obligations, and uptime commitments.
• Manage and develop regional Field Service Technicians, Field Service Engineers, Site Managers, and on‑site contractors.
• Oversee hiring, training, onboarding, and hands‑on development for all regional service personnel.
• Conduct performance evaluations and coaching; build a culture of safety, technical excellence, and continuous improvement.
• Support workforce planning and capacity modeling to ensure adequate coverage across assigned sites.

• Own key regional KPIs including availability, site response times, PM completion, safety metrics, customer satisfaction, and operational accuracy.
• Ensure compliance with company safety procedures, NFPA 70E, OSHA requirements, and local regulatory guidelines.
• Oversee regional documentation quality including logs, issue trackers, reports, and audits.

• Oversee regional P&L,…