Single - Family General Manager

Single - Family General Manager

GRID Alternatives is a national leader in making clean, affordable solar power and solar jobs accessible to low-income communities and communities who need it most. GRID is an entrepreneurial, high-growth non-profit organization that provides direct solar installation and project development; clean mobility options; workforce training and service-learning opportunities; and low-income solar policy advocacy.

Our Vision: a rapid, equitable transition to a world powered by renewable energy that benefits everyone.

Our Mission: to build community-powered solutions to advance economic and environmental justice through renewable energy.

What it's like at GRID… At GRID, we care about each other and know that each employee has a whole self that includes life outside of work. Our culture supports learning, growth and well-being of all our team members. Every member of GRID Alternatives must be dedicated to participating in the organization's work.

The Opportunity:

GRID Alternatives is doubling down on its commitment to delivering community-centered single-family clean energy projects. At 60% of 2026 projected kW installed, Single-Family is a major contributor to GRID’s impact and financial sustainability. The Single-Family General Manager will work directly with the Chief Operations and Affiliate Officer and Vice President of Operations to lead operations for GRID’s single-family services. This role directly handles the marketing, lead intake, client care, design, and service call intake teams, while also looking holistically at the broader Single-Family vertical across functions, departments, and regions.

This is a strategic leadership role focused on shortening the project lifecycle, improving performance, aligning cross-functional, cross-departmental, and regional efforts, and proactively driving results to meet ambitious goals and improve community impact.

• Operational Strategy and Oversight
• Lead planning, managing change, and completing tasks across the Single-Family vertical.
• Manage centralized functions like marketing, lead intake, client care, design, online permitting, and service call intake teams.
• Collaborate with affiliate leadership to establish annual goals and support decentralized functions such as client-facing outreach, local marketing, and installation teams.
• Collaborate with the Program Administration team to establish annual program goals, meet incentive program deliverables, and inform program design and standards.
• Document and optimize workflows, standards, training, and communication.
• Business Development and Client Acquisition
• Drive lead generation, referral, and conversion strategies with marketing and outreach teams.
• Provide pipeline forecasts to Procurement for accurate material and inventory planning.
• Monitor market trends and identify opportunities for growth and innovation.
• Financial and Performance Management
• Develop and manage budgets, Key Performance Indicators, and timelines for the Single-Family vertical.
• Lead operational improvement initiatives and track progress toward strategic goals.
• Ensure transparency and accountability in performance reporting.
• Any Manager at GRID Alternatives must be able to advance the organization's equity, inclusion, and diversity work and understand that this can only be achieved within a framework of social, economic, and environmental justice
• This list is meant to be representative, not comprehensive. Other duties may be assigned as necessary.

• 5+ years experience in single-family residential solar construction or operations, ideally in a strategic or general management role
• Confirmed expertise in business planning, budget management, and financial oversight
• Strong background in marketing and sales, including lead generation and customer conversion
• Excellent leadership and collaboration skills, including goal setting, team building, and cross-functional coordination
• Experience with programs such as Salesforce and Excel

This position is on-site and may rarely require from 10% up to 25% out-of-town travel to regional offices and…