Executive Director of Operations

Join Our Team at Columbus Aesthetic & Plastic Surgery (CAPS) Executive Director of Operations | Upper Arlington, Ohio

Columbus Aesthetic & Plastic Surgery (CAPS), one of the Midwest's premier physician-led aesthetic and plastic surgery practices, is seeking an experienced Executive Director of Operations to help lead the continued growth and operational excellence of our organization. This is more than an operations leadership role. It is an opportunity to partner directly with our CEO and physician leaders to shape the future of a rapidly growing, multi-location aesthetic practice.

If you are energized by building high-performing teams, developing scalable systems and creating exceptional patient experiences, we invite you to join our leadership team.

Founded in 1996, Columbus Aesthetic & Plastic Surgery has become one of the region's leading destinations for aesthetic medicine, plastic surgery and wellness. Our team of surgeons, advanced practice providers, nurses, estheticians and operational professionals delivers an exceptional patient experience across surgical, nonsurgical and wellness services. As part of Aesthetic Partners, a growing national network of premier aesthetic practices, CAPS combines the culture of an entrepreneurial physician-led organization with the resources, investment and innovation of a larger platform committed to long-term growth.

• Join one of the nation's fastest-growing physician-led aesthetic organizations.
• Partner directly with the CEO and physician leadership to influence operational strategy.
• Lead a talented team across multiple locations and service lines.
• Build scalable systems and processes that support continued growth.
• Help shape the culture, leadership team and patient experience of an organization committed to excellence.
• Enjoy the support of Aesthetic Partners while maintaining the agility and entrepreneurial spirit of a locally led practice.

Reporting directly to the Chief Executive Officer, the Executive Director of Operations serves as the senior operational leader responsible for the day-to-day performance of Columbus Aesthetic & Plastic Surgery across all locations and service lines. This highly visible leadership role translates organizational strategy into operational execution by partnering closely with physicians, department leaders and Aesthetic Partners' shared services teams. Success is measured through operational excellence, patient satisfaction, leadership development, employee engagement and sustainable growth.

The ideal candidate is both strategic and hands‑on. You enjoy building teams, solving complex operational challenges and creating systems that allow people and organizations to perform at their best.

• Oversee operations across all clinical, ancillary and administrative functions.
• Develop scalable workflows and operational standards that improve consistency and efficiency.
• Monitor key performance indicators and lead continuous improvement initiatives.
• Ensure compliance with regulatory requirements and organizational standards.
• Develop and manage operating budgets while ensuring responsible stewardship of organizational resources.
• Oversee vendor relationships, contract performance and operational expenditures to support efficient and cost-effective operations.
• Partner with the CEO and Finance to monitor operational performance, optimize resource allocation and identify opportunities to improve operational efficiency.

• Coach, mentor and develop operational leaders across the organization.
• Establish accountability through clear expectations, performance management and leadership development.
• Partner with People Operations on workforce planning, organizational design and leadership recruitment.
• Build succession plans that strengthen long-term organizational capability.
• Foster a culture of accountability, collaboration and continuous improvement by developing leaders, promoting employee engagement and supporting an environment where team members feel empowered to perform at their best.

• Serve…