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Director of AI-Driven Customer Experience

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: United States Digital Space LLC
Full Time position
Listed on 2026-08-26
Job specializations:
  • Management
Salary/Wage Range or Industry Benchmark: 190000 - 290000 USD Yearly USD 190000.00 290000.00 YEAR
Job Description & How to Apply Below

Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We hire people with high agency and high urgency.

We are hiring a Director to lead a critical part of our omni-channel Customer Experience organization: the teams serving customers across Phone, Email, and Chat. This role leads a 24/7 operation, ensuring coverage, leadership, and consistent outcomes across channels.

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