Complaints & Grievance Operations Manager
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-08-29
Listing for:
MetLif
Full Time
position Listed on 2026-08-29
Job specializations:
-
Management
Regulatory Compliance Specialist, Operations Management, Client Relationship Management
Job Description & How to Apply Below
Met Life's Global Customer Service and Operations (GCSO) team seeks an Associate Manager for the Complaints & Grievance Team to supervise Complaint & Litigation Specialists and drive timely resolution of cases through strong internal partnerships.
Ideal candidates will have deep knowledge of claims processes, inventory management, and exceptional communication skills. The position offers a US benefits package and a salary range of $78,000 to $104,000, with eligibility for annual incentives.
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