VP of AI-Driven CX & Post-Purchase Ops
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-08-30
Listing for:
Gametime United
Full Time
position Listed on 2026-08-30
Job specializations:
-
Management
Operations Management, General Management, Project & Program Management
Job Description & How to Apply Below
Gametime, a leader in live event experiences, seeks a Vice President of Operations to redesign post-purchase CX with AI at the center. You will own the full arc from purchase to resolution, building deflection systems, product feedback loops, and margin-focused operations.
This is an executive role reporting to the CEO and influencing Product, Marketplace, and Supplier Ops. You'll drive cost reductions, improve fulfillment reliability, and shape an org designed for scalable leverage, partnering
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