Senior Director, Revenue Cycle - Patient Accounting

Senior Director, Revenue Cycle

Patient Accounting Department:
Health System Shared Services | Financial Administration

The Senior Director of Revenue Cycle provides executive leadership, strategic direction, and operational oversight for the WMC and OSUP Revenue Cycle and Patient Financial Services functions. This position is accountable for ensuring efficient, compliant, and high‑performing revenue cycle operations that support financial sustainability, growth strategy, and patient experience. The role partners closely with OSUP and OSUWMC leadership to deliver a seamless “one face” experience to patients and serves as a reliable partner in driving the success of Community Connect programs through aligned workflows, consistent performance standards, and shared financial objectives.

The Senior Director of Revenue Cycle Services is responsible and accountable for the strategic planning, leadership, and continuous quality and process improvement of Patient Financial Services operations. This role oversees all aspects of physician billing, hospital billing, collections, cash applications, and single billing office. This position is critical to the organization’s financial performance, ensuring strong cash flow, regulatory compliance, operational efficiency, and high levels of patient and provider satisfaction.

The Senior Director drives economies of scale, optimizes revenue cycle performance, and ensures integration between OSUP and OSUWMC revenue cycle operations.

• Bachelor’s degree
• 12 or more years of progressive revenue cycle leadership experience in a large, complex healthcare or academic medical center
• Extensive knowledge of revenue cycle operations, regulatory requirements, and billing practices
• Experience overseeing a large patient financial services operation
• Strong understanding of clinical operations and their impact on revenue cycle performance
  
  Proven experience in an EPIC revenue cycle environment (strongly preferred)
• HFMA certification (preferred)

• Medical, dental, and vision coverage, with Ohio State paying a significant portion of the cost
• Paid time off, including sick and vacation time and 11 holidays
• State retirement plan or an alternative retirement plan, both with generous employer contributions

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post‑offer process.

The university is an equal opportunity employer, including veterans and disability.

Location:

Ackerman Rd, 660 (0242)

Position Type:
Regular|Scheduled

Hours:

40|Shift: First Shift