Site Leader

Benefits:

• Opportunity for advancement
• Paid time off
• 401(k)
• Bonus based on performance
• Competitive salary

British Swim School Cudahy is growing fast, and we need a leader ready to grow with it. This is a full-time, leadership-level role with a real seat at the table.

• Open and close the site each day: pool prep, equipment setup and teardown, and making sure the space is ready before the first lesson and secured after the last
• Oversee pool and facility maintenance, flagging and following up on any issues with the pool partner or vendors
• Ensure lifeguard and water watcher coverage on every shift, and step into that role personally as needed
• Own safety and security on site: daily safety checks, incident response, and making sure every layer of our safety culture is actually being lived, not just posted on a wall
• Be the go-to person on site for instructors, families, and the pool partner for day-to-day questions and issues

• Build and manage the staff schedule, balancing coverage needs with instructors' lives
• Be the regular point of contact for instructors: texting, check-ins, and making sure they feel supported and cared for, not just scheduled
• Support hiring and recruiting for the Cudahy site, including sourcing candidates and helping run interviews
• Onboard new hires and lead ongoing training, keeping the team sharp and improving
• Set the tone on site: the culture, energy, and standards instructors are expected to bring to every lesson

• Drive enrollment growth at the Cudahy site, working closely with leadership on the strategy to get there
• Support local marketing efforts: community outreach, events, and helping tell the Cudahy story
• Help identify and pursue local partnerships that expand access to lessons
• Bring ideas to the table on what is working, what is not, and where the opportunity is at this site
• Track and report on enrollment and growth trends so leadership always has an accurate read on Cudahy's trajectory

• Enrollment growth at Cudahy against agreed targets
• Instructor retention and staff satisfaction on site
• Client retention and satisfaction at the Cudahy site
• Safety record: incident-free operation and consistent adherence to safety protocols
• Site operations running smoothly: on-time opens and closes, well-maintained facility, dependable coverage

• A seat at the leadership table: you are part of the team shaping the business's trajectory, not just executing someone else's plan
• Your own office at the Cudahy site
• Direct input into strategy and decisions that affect the site's future
• The chance to help build and grow a program, including our adaptive and autism-focused offering, that genuinely changes lives
• A leadership role in a business with a strong, proven culture and a track record of growth