CX Operations Leader: Scale Support & Vendors
Listed on 2026-09-29
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Management
Operations Management
Polymarket is seeking a seasoned support operations leader to scale an in-house Agents Plus team and manage outsourced partners. You will forecast demand, plan staffing across time zones, and optimize coverage for high-traffic events, while owning cost and performance metrics.
The role blends operator discipline with vendor management, driving playbooks and data-driven staffing decisions in a fast-paced, event-driven environment.
We are looking to fill the CX Operations Leader:
Scale 24/7 Support & Vendors position in United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in United States.
This opportunity is part of our work in Management & Operations.
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