Content and Communications Specialist

At Improveit Home Remodeling, we are driven by a relentless commitment to growth, innovation, and delivering exceptional experiences for both our team members and valued customers. As an award‑winning leader in the home remodeling industry, we are passionate about transforming homes while fostering a dynamic, results‑driven culture that empowers leaders to grow.

We are looking for a creative and versatile Content Marketing Specialist to bring our brand voice to life across a wide range of communications. This role supports the execution of Improveit’s content strategy by creating engaging written content for both internal and external audiences, playing a key role in helping us connect with homeowners and team members alike.

The ideal candidate is a strong writer who can adapt their tone to the audience and move fluidly between writing styles. The Content & Communications Specialist will report to the Content & Communications Manager and work closely with a highly collaborative marketing team to keep Improveit’s content engine running smoothly with clear, engaging, and on‑brand messaging.

• Write SEO-driven content for homeowner education
• Conduct homeowner interviews and write project profiles that highlight our work
• Draft monthly customer newsletter copy

• Collaborate with the corporate marketing team to script, create, and schedule social media posts
• Monitor and respond to customer reviews across multiple online platforms

• Write weekly content for Improveit’s intranet for internal education and engagement
• Assist with quarterly Town Hall scripting and production
• Support internal storytelling and culture-focused communications

• Contribute creative ideas that help reinforce Improveit’s culture and Core Values
• Highlight team member achievements, company milestones, and internal events
• Assist with communications that strengthen connection across our growing organization

• Support the development and execution of Improveit’s deadline-driven content calendar
• Ensure all content reflects Improveit’s brand tone, voice, and values

Here’s what we’re looking for:

• Bachelor’s degree in Marketing, Communications, Journalism, English, or similar
• 1‑3 years of experience in content writing or communications
• Excellent written and oral communication skills
• Superior written grammar and editing aptitude
• Comfortable talking with new people over the phone and face‑to‑face, including customers and executives
• Solid understanding of the marketing funnel and omnichannel marketing best practices
• Ability to distill big ideas into engaging, bite‑sized messages
• Easily shifts between writing styles and audiences
• Strong attention to detail
• Organized and able to manage multiple deadlines
• Collaborative mindset and positive attitude
• Aptitude for technology and web‑based programs
• Judicious and ethical use of AI platforms
• Experience with a variety of communication formats including, but not limited to:

• SEO‑driven web content
• Blog posts
• Advertising copy (print, TV, radio)
• Social media posts
• Magazine‑style profiles
• Scripting and storyboarding
• Customer nurture emails
• Lead magnets

Travel required:

up to 4 days monthly