Marketing Operations & Logistics Specialist

Marketing Operations & Logistics Specialist

Position Overview:

The Marketing Operations & Logistics Specialist will manage the operational and administrative responsibilities of our trade shows and community events, promote displays and event marketing activities on social media, and serve as a brand ambassador. They coordinate show set‑ups, teardowns, vendor contracts, and act as the on‑staff show coordinator. The role also involves identifying new exhibit opportunities and supporting the marketing team with initiatives, process improvements, and documentation.

• Facilitate all external events, comprised of trade shows, fairs and festivals, while working closely with Marketing & Operations Team Leadership to execute the creative vision for each show.
• Maintain a current inventory of all show and events assets.
• Secret‑shop and compile competitive scouting reports of other exhibitors at each event we attend.
• Maintain relationships with vendors to schedule and book shows in a timely manner.
• Research and propose new shows and events to Advertising & Lead Generation Manager.
• Assist in management of marketing team expenses and keep a detailed budget for all shows and events.
• Conduct internal staff surveys and report on feedback from each event attended.
• Travel to events to assist in set‑up, interact with customers, and provide them with information about our products and companies as needed.

• Coordinate all initiatives developed by the Corporate Culture team including internal contests, celebrations, and annual gala events across all office locations.
• Assist Internal Communications team with on‑site logistics for town hall and webcast events as needed.
• Assist Marketing Department with staging and environmental design both internally in the office environment, and externally in tradeshow and event booths.
• Plan and manage customer events within our office locations and showrooms as needed.
• Manage the annual sweepstakes.
• Plan and execute annual company‑wide gala.

• Assist with researching competitors and keeping track of promotions.
• Manage project management platform (Monday).
• Hold team members accountable to deadlines and crucial tasks.
• Record and draft SOPs for the Marketing Team.
• Own meetings, recaps and agendas of team meetings.
• Coordinate photoshoots and video testimonials with customers or stakeholders including but not limited to staging, initial outreach and schedule coordination.
• Act as a production assistant to Multimedia Specialist during customer testimonials and other video/photo shoots.
• Other duties as assigned by Lead Generation & Advertising Manager.

• Willingness to travel up to 30% of the time.
• Ability to work in a flexible schedule including some nights and weekends during events.
• Bachelor’s Degree in Marketing, Advertising, Communications, Digital/Tech or Business, or related field.
• 3-5 Years of Event Marketing experience (not including internships).
• Contagious energy and passion for events and meeting performance standards.
• Tech‑savvy and able to learn new software programs for use in decision making.
• Ability to work with a cross‑departmental team.
• Exceptional communication skills.
• Excellent negotiation and phone skills.
• Has a can‑do tenacious attitude that doesn’t take no answer as an answer.
• Understands the principles of marketing, design, advertising, lead generation, and branding.
• Ability to effectively manage projects and keep a team on track to meet a deadline.
• Exceptional organization, project and time management skills.
• Ability to problem‑solve and collaborate with others to reach resolutions.
• Ability to learn quickly and apply what is learned to everyday work.
• Ability to identify points of friction in processes and create a plan to fix them.
• Budget conscious.
• Someone who is always looking for a creative solution to problems.
• Highly proficient in Microsoft Office Suite, especially Excel.
• Experience with project management software (Monday), a plus.
• Experience with Salesforce, a plus.
• Embraces and exhibits Company Core Values:
  Whatever it Takes, Never Satisfied, Committed to Excellence, Customer First, Win Together.