Visual Communications Manager

Organization

Job & Family Services

Agency Contact Name and Information: odjfscareerso.gov

Sep 28, 2026, 3:59:00 AM

James A Rhodes Office Tower 32 30 East Broad Street 32nd Floor Columbus 43215

United States of America-OHIO-Franklin County-Columbus

$36.75 per hour

Full-time

Union :
Exempt from Union

Graphic Arts

Technical Skills :
Digital Marketing, Marketing, Social Media Management, Visual Design, Communications, Graphic Arts, Web Design

Professional Skills :
Attention to Detail, Creativity, Delegation, Leading Others, Managing Meetings, Motivating Others, Organizing and Planning, Presenting, Public Speaking, Results Oriented, Strategic Thinking, Time Management, Verbal Communication, Written Communication, Proofreading

Who We Are

The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:

• Cash and Food Assistance
• Employment Services and Workforce Development
• Unemployment Insurance
• Adult Protective Services
• Child Support

Public service is an honorable way to serve the community in a hands-on dedicated way. You can make a difference in someone’s world!

Guiding Principles

• We will be a leader in customer satisfaction.
• We will have a reputation that attracts and retains talented, diverse, and dedicated employees.
• We get better at what we do every day.

Office of Communications

The Office of Communications (OCOMMS) shapes and delivers external messaging for the Ohio Department of Job and Family Services (ODJFS). The team ensures Ohioans understand and access the programs and services available to them by managing media relations, maintaining the ODJFS website, supporting program areas with public‑facing communications, overseeing agency social media channels, and producing printed and digital informational materials. Learn more about the Office by visiting the ODJFS OCOMMS webpage .

The Visual Communications Manager is responsible for developing, maintaining, and advancing the visual brand identity for the department. This role ensures all print, digital, and online assets reflect the brand standards of the State of Ohio and ODJFS while supporting clear, consistent, and engaging communication. The manager oversees visual strategy, creative production, content development, and website design to deliver high‑quality materials that enhance organizational communication and public engagement.

Job

Duties include:

• Lead the development, maintenance, and evolution of the organization’s visual brand identity across all offices and platforms.
• Produce high‑quality visual assets that support strategic communication goals.
• Ensure all materials meet brand standards, accessibility requirements, and quality expectations.
• Provide creative direction for major campaigns, initiatives, and high‑visibility projects.

• Design and produce multimedia content including graphics, video, motion graphics, and photography.
• Partner with internal teams to create visual storytelling materials that enhance engagement and understanding.
• Manage creative workflows from concept through production and final delivery.
• Maintain a library of brand assets, templates, photos, and design tools for efficient, high‑quality output.

• Oversee daily updates, maintenance, and visual design of the organization’s website.
• Develop and publish web content, including graphics, photos, videos, and written materials.
• Monitor site performance, accessibility compliance, and user experience to ensure clarity and responsiveness.
• Collaborate with OIS and vendors to resolve technical issues and implement improvements.