Community Engagement Coordinator

Since 1945, Catholic Social Services (CSS) has been a source of compassion, dignity, and hope for those Christ calls us to serve throughout our community. Serving over 10,000 individuals annually, our mission is supported by dedicated volunteers who help seniors find connections, guide families toward a brighter future, and assist young adults in transitioning to the workforce. Rooted in the belief that every person reflects the image of God, we journey together as neighbors, empowering individuals to shape their own futures with our unwavering support.

The Volunteer Coordinator will recruit, conduct orientations, schedule, and coordinate the volunteers assigned to the Senior Programs, Foster Grandparents and Senior Companions throughout Franklin, Licking, Fairfield and Delaware County. The programs are a division of the Ameri Corps Senior programs, the federal agency improving lives, strengthening communities, and fostering civic engagement through service and volunteering.

• Recruit and onboard volunteers to maintain volunteer staffing and meet funder goals.
• Conduct client interviews for assignments with volunteers.
• Coordinate and facilitate monthly in-service training.
• Direct volunteers for success at assigned locations.
• Participate in ongoing monitoring and evaluation of the volunteers and site visits.
• Maintain case records by guidelines and time limits, including completing case/progress notes, transferring cases, closing cases, etc.
• Case record review: attend SQR, review and approve cases with supervisor, complete needed corrections, maintain a 90% compliance rate.
• Attend monthly, agency, group, and individual meetings as required.
• Complete administrative duties, e.g., audit and process monthly timesheets and answer inquiries via phone/email.

• Bachelor’s degree in human services or related field, preferred.
• Experience working with the older adult population a plus.
• Three (3) years of experience in volunteer recruitment & coordination.

• Valid Ohio Driver’s License and car insurance.

• Excellent organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Maintain volunteer/client confidentiality.
• Pass a BCI/FBI criminal background check and drug screening.
• Proficient in Microsoft Office Suite or similar software.

• Typical office environment with minimal exposure to excessive noise or adverse environmental issues.
• Occasional weekend and evening events in the community for essential responsibilities.
• Prolonged periods sitting at a desk and working on a computer.
• Ability to lift 15 lbs.

• Excellent Team Environment
• Health, Vision, and Dental Benefits
• Vacation and sick leave
• 403(b) Retirement Savings Plan with match
• Mileage reimbursement
• Hourly rate: $24.00 - $25.50 depending on qualifications
• Work week: 37.5 hours
• Location:
  
  197
  
  E. Gay St, Columbus, OH 43215

Catholic Social Services is a Drug free workplace and an Equal Employment Opportunity, affirmative action employer and is committed to building a diverse and inclusive workforce to reflect and provide culturally responsive services to a diverse community