Training Officer

Training Officer

The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:
Cash and Food Assistance, Employment Services and Workforce Development, Unemployment Insurance, Adult Protective Services, Child Support. Public service is an honorable way to serve the community in a hands-on dedicated way. You can make a difference in someone's world! We will be a leader in customer satisfaction. We will have a reputation that attracts and retains talented, diverse, and dedicated employees.

We get better at what we do every day.

This position is in the Office of Child Support (OCS) which establishes policies and guidelines for the child support program based on federal and state laws. Ohio's child support program provides services to help ensure that children receive the financial and medical support they are legally entitled to and deserve. Learn more about the office by visiting the ODJFS Office of Child Support website.

What you will do:

• Research child support policy and system information to develop training presentations and materials.
• Deliver training to county and state child support professionals and assist in the facilitation of training sessions.
• Perform after training session duties, including tracking attendance, reviewing evaluation feedback, and updating handouts and question and answer documents.
• Collaborate as needed with other Office of Child Support units, ODJFS offices, and county partners to produce training.
• Monitor a shared email inbox and respond to inquiries.

Recommended skills:

• Good customer service and interpersonal skills.
• Excellent verbal and written communication skills.
• Comfortable with public speaking and presenting to an audience, in person and/or virtually.
• Knowledge of Microsoft software, including Word, PowerPoint, Excel, Teams, Outlook.
• Knowledge of eLearning training development software (i.e., Adobe Captivate, Articulate 360, or Lectora).
• Familiarity of adult learning principles and passion for learning.

Schedule:

Full-time

Hours:

Standard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m.

Location:

Rhodes State Officer Tower - 30

E. Broad Street 31st Fl, Columbus, OH 43215 Travel:
Travel is as needed. ODJFS may require occasional in-person meetings for training or other operational needs.

Why work for the State of Ohio? At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage, Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period, Paid time off, including vacation, personal, sick leave and 11 paid holidays per year, Childbirth, Adoption, and Foster Care leave, Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more), Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
* Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

The candidate, at minimum, must have the following:

• Option 1: 6 courses in human resources, education, sociology, or psychology
• Option 2: 18 mos. exp in preparing informational or instructional programs AND 18 mos. trg or 18 mos. exp in public speaking or effective communications skills AND 3 mos. trg or 3 mos. exp in operating audio-visual equipment
• Option 3:
  The equivalent of Minimum Class Qualifications for Employment noted above

Pay Information This position is in the State of Ohio's Pay Range 31. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range (step 1, currently $28.76 per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter.

Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.