Nurse Navigator - Infectious Disease - RN​/LPN Columbus, OH

Nurse Navigator - Infectious Disease - RN/LPN

Full Time
Columbus, OH

And Health is a healthcare technology company created to help people reverse chronic disease. We are driven by the goal of making world-class specialty care accessible and affordable to all. We partner with health systems, community health centers, plans, and employers to remove barriers to care to ensure all people have access to the care they deserve. We are looking for a Care Navigator Nurse (RN or LPN) who will help ensure patients receive the care they need to achieve incredible health outcomes and guide them along their journey to live a healthier life.

These highly collaborative clinicians work closely with fellow Nurses, Providers, Health Coaches and Patient Services professionals to go the extra mile and deliver a “wow”-worthy patient experience. They are servant leaders at heart and champion the And Health mission and culture in every interaction.

This specific Care Navigator should have experience serving patients with infectious diseases such as Hepatitis, HIV, etc.

• Travel to/from Community Health Center (CHC) locations and other care sites to meet our patients where they are.
• Prepare exam rooms for patient care by ensuring the room is properly stocked and cleaned.
• Room patients, check vital signs, and assess patient needs to communicate with the provider.
• Assist with patient procedures as directed by the provider.
• Communicate effectively both written and orally with patients, patients’ families, coworkers, and other outside entities;
  Complete routine forms for patients as appropriate.
• Ensure chart documentation in the Electronic Health Record (EHR) is correctly completed in a timely manner.
• Perform lab tests as directed by the provider, prepare specimens, operate lab equipment, and maintain laboratory documentation in accordance with CLIA standards and practice specific protocols.
• Reconcile billing from offsite labs by comparing daily lab log with patient EHR.
• Schedule offsite diagnostic tests and communicate effectively with patients.
• Facilitate referral processes for patients as needed.
• Take manual inventory of drugs.
• Monitor patient phone calls, receive and route test results for provider review, and collect data regarding patient medications;
  Perform front office duties as needed.
• Adhere to all Community Health Center (CHC) policies and procedures.
• Other responsibilities as necessary to meet evolving business needs.

• Licensure:
  Active license in good standing to practice in the State of Ohio as a Licensed Practical Nurse (LPN) required;
  Registered Nurse (RN) preferred.
• Education:
  
  Associate’s degree in Nursing required;
  Bachelor of Science in Nursing (BSN) preferred.
• Certification:
  Active American Heart Association Basic Life Support Provider (BLS) or willingness to obtain after joining And Health required;
  Relevant clinical specialty certifications preferred.

• Proven clinical experience required; patient navigation/care coordination/case management experience preferred.
• Prior experience serving patients with infectious diseases such as Hepatitis, HIV, etc.
• Excellent verbal and written skills. Comfortable communicating with providers and partners, and patients with varying levels of healthcare across multiple mediums daily, with a natural ability to simplify complex clinical concepts for patients with varying levels of healthcare literacy.
• Strong administrative/technical skills;
  Comfort working on both Mac and PC computers using Microsoft Office (Outlook, Word, Excel, PowerPoint), Google Workspace (Gmail, Google Docs/Sheets/Slides, etc.) IM/video conferencing (Slack, Teams, and Zoom), and telephones efficiently.
• Healthcare Technology:
  Ability to proficiently navigate and quickly learn multiple Electronic Medical and Health Record (EMR/EHR) systems.
• Trustworthy and accountable behavior, capable of viewing and maintaining confidential information daily.

• PPD - Tuberculosis (TB) Skin Test;
  Proof of negative TB skin test within the last 12 months.
• MMR - Measles, Mumps and Rubella or antibody…